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Branch Sales Consultant for HVAC Products

2 months ago

Tampa, Florida, United States Watsco Full time
Job Overview

Carrier Enterprise, a subsidiary of Watsco, Inc., is seeking a dedicated Branch Sales Associate

As a leading distributor of residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, Carrier Enterprise operates in a business-to-business environment, providing essential supplies through licensed dealers and contractors. With a presence across multiple states and regions, we are committed to delivering exceptional service and a comprehensive range of HVAC/R products.

Position Summary

In the role of Branch Sales Associate, you will serve as the primary point of contact for our customers, delivering outstanding service and product expertise to HVAC/R professionals and contractors. Your proactive approach, strong communication skills, and dedication to customer satisfaction will be pivotal to your success in this position.

Key Responsibilities:
  • Customer Engagement: Welcome customers with a friendly demeanor and assist them in selecting the appropriate HVAC/R products and supplies. Provide knowledgeable recommendations and product insights.
  • Order Management: Efficiently process customer orders, ensuring accuracy in item availability, pricing, and invoicing. Handle various payment methods with attention to detail.
  • Product Expertise: Maintain comprehensive knowledge of our HVAC/R inventory, including specifications and pricing. Stay informed about industry developments and new product offerings.
  • Inventory Oversight: Monitor stock levels and replenish inventory on the sales floor. Conduct regular inventory audits and report any discrepancies.
  • Technical Assistance: Support customers in resolving technical issues related to HVAC/R equipment and components.
  • Safety Standards: Follow safety protocols and maintain a clean and organized workspace, ensuring a safe environment for customers and colleagues.
  • Documentation: Complete all necessary paperwork for customer transactions, including invoices, returns, and warranty claims.
Qualifications:
  • Prior experience in a customer service role, ideally within the HVAC/R industry.
  • Strong understanding of HVAC/R products and equipment.
  • Exceptional customer service abilities, including active listening and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Proficiency in computerized sales and inventory management systems.
  • Detail-oriented with excellent organizational skills.
  • Able to multitask and thrive in a fast-paced environment.
  • Positive attitude and a willingness to learn as part of a team.
  • Physical capability to lift and carry up to 50 pounds.
  • Ability to stand and walk for extended periods.
  • Comfortable with bending, stooping, and reaching for products.
Opportunities Available:

We offer both full-time and part-time positions. Explore the career possibilities with us and discover more about our company culture and team.

Carrier Enterprise is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We evaluate all applicants based on merit, qualifications, and competence without regard to age, color, race, religion, disability, sex, or national origin.

About Carrier Enterprise:

Carrier Enterprise is a part of Watsco, Inc., the largest independent HVAC/R distribution company globally. We proudly distribute top brands such as Carrier, Bryant, and Payne, alongside a comprehensive range of aftermarket parts and supplies. With over 200 locations across various regions, we are dedicated to providing our customers with unparalleled service and support.

Carrier Enterprise is committed to fostering a culture of excellence and growth, offering competitive compensation and benefits, including health, dental, vision, life insurance, and 401(k) plans.