Data Center Operations Technician

6 days ago

Phoenix, Arizona, United States Amazon Full time
About the Role

We are seeking a highly skilled Data Center Operations Technician to join our team at Amazon Web Services (AWS). As a key member of our infrastructure operations team, you will be responsible for the design, planning, delivery, and operation of all AWS global infrastructure.

This is a unique opportunity to work on the most challenging problems in the industry, with thousands of variables impacting the supply chain. You will collaborate with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Key Responsibilities
  • Operate and maintain mechanical and electrical equipment within the data center, including stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems.
  • Troubleshoot facility and rack-level events within internal SLAs.
  • Perform limited maintenance tasks, including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements.
  • Provide support to Data Center Operations technicians.
  • Perform root cause analysis of equipment failures.
  • Ensure all safety procedures are adhered to while performing work.
  • Work a 12-hour shift (rotating 3 and 4-day work weeks days or nights).
  • Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.).
  • Utilize internal CMMS to manage building workflows and spare part inventory.
  • Supervise contractors who perform servicing or preventive maintenance.
  • Respond to off-hour emergency calls per on-call rotation for any one of the region's sites.
  • Fully comply with all physical security procedures and policies.
  • Drive innovation while reducing operational costs in the facilities.
Requirements
  • 3+ years of maintenance experience on mechanical or electrical equipment in a mission-critical environment (i.e., Data Center, telecom, etc.).
  • Experience with building management systems (BMS/EPMS).
  • Current, active US Government Security Clearance of Top Secret or above.
About Amazon

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

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