Client Support Specialist
2 months ago
About Davis Law Firm
Davis Law Firm is a well-established and respected legal practice serving communities throughout South Texas and beyond. We are dedicated to providing exceptional legal counsel and advocacy, working closely with clients to achieve their goals in personal injury matters.
About the Role
We are seeking a Client Support Specialist to join our dynamic call center team. This role is essential to our firm's success, requiring a highly motivated and organized individual who thrives in a fast-paced environment.
- Responsibilities:
- Manage high volumes of inbound calls, providing prompt and courteous service to clients, legal professionals, vendors, and applicants.
- Accurately document all interactions in our case management system (FileVine).
- Respond to online inquiries and live chat requests professionally and efficiently.
- Collaborate effectively with legal staff, medical providers, and colleagues to ensure seamless client communication.
Qualifications:
- 1-2 years of experience in a call center environment preferred.
- Exceptional customer service skills with a focus on building rapport and trust.
- Strong organizational and time management abilities to handle multiple tasks effectively.
- Commitment to maintaining the highest level of confidentiality for all client interactions.
- Proficiency in data entry and familiarity with FileVine case management software is a plus.
- Basic computer skills, including Microsoft Word and Outlook email.
What We Offer:
- A collaborative and supportive work environment with experienced legal professionals.
- Competitive salary and benefits package.
- Opportunities for professional growth and advancement.
- Engaging team events and activities.
- The chance to make a meaningful impact on clients' lives.
-
Client Support Specialist
3 weeks ago
San Antonio, Texas, United States Fresh Success Full timeJob OverviewWe are seeking a highly motivated and results-driven Client Support Representative to join our team at Fresh Success. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and support to our clients in the telecommunications industry.Key Responsibilities:Provide proactive and timely support...
-
Client Service Specialist
5 days ago
San Antonio, Texas, United States ARCXIS Full timeJob Title: Client Service SpecialistAt ARCXIS, we are seeking a highly organized and detail-oriented Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for coordinating daily field operations, communicating with clients and field personnel, and ensuring seamless execution of our services.Key...
-
Recovery Support Specialist
3 weeks ago
San Antonio, Texas, United States BayMark Health Services Full timeJob Title: Recovery Support SpecialistWe are seeking a highly motivated and compassionate Recovery Support Specialist to join our team at San Antonio Recovery Center. As a Recovery Support Specialist, you will play a vital role in supporting individuals in their recovery journey, providing a safe and non-judgmental environment for them to grow and...
-
Client Liaison Specialist
1 week ago
San Antonio, Texas, United States Summit Strive Consulting Full timeJob Title: Client Liaison SpecialistJob Overview: As a Client Liaison Specialist at Summit Strive Consulting, you will play a pivotal role in connecting donors with causes they care about. Your responsibilities will include building relationships, ensuring donors feel valued and appreciated for their contributions, and fostering open lines of communication...
-
Client Resolution Specialist
1 week ago
San Antonio, Texas, United States Diagnostic Clinic Medical Group Full timeJob SummaryWe are seeking a highly skilled Client Resolution Specialist to join our team at WebTPA Employer Services, LLC. This role is responsible for handling inbound customer calls from providers and members, with a focus on resolving client-related issues and providing expert-level resolution to complex cases.Key ResponsibilitiesClient Support: Provide...
-
Recovery Support Specialist
4 weeks ago
San Antonio, Texas, United States BayMark Health Services Full timeJob Title: Recovery Support SpecialistAt BayMark Health Services, we are committed to providing comprehensive care and compassionate support to individuals struggling with addiction. We are seeking a highly motivated and dedicated Recovery Support Specialist to join our team.Job Summary:The Recovery Support Specialist will work closely with clients to...
-
Network Support Specialist
2 weeks ago
San Antonio, Texas, United States Knight Office Solutions Inc Full timeJob Title: Network Support SpecialistWe are seeking a highly skilled Network Support Specialist to join our team at Knight Office Solutions Inc. As a Network Support Specialist, you will be responsible for providing exceptional technical assistance to our clients, ensuring their network systems run smoothly and efficiently.Key Responsibilities:Troubleshoot...
-
Client Service Specialist
3 weeks ago
San Antonio, Texas, United States ARCXIS Full timeJob Title: Client Service SpecialistAt ARCXIS, we are seeking a highly organized and detail-oriented Client Service Specialist to join our team. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Analyze and monitor client...
-
Recovery Support Specialist
3 weeks ago
San Antonio, Texas, United States BayMark Health Services Full timeJob Title: Recovery Support SpecialistAt BayMark Health Services, we are committed to helping individuals achieve lasting sobriety through comprehensive care and compassionate support.Job Summary:We are seeking a highly motivated and compassionate Recovery Support Specialist to join our team. As a Recovery Support Specialist, you will work closely with...
-
Client Resolution Specialist
1 week ago
San Antonio, Texas, United States WebTPA Employer Services, LLC Full timeJob SummaryWe are seeking a highly skilled Client Resolution Specialist to join our team at WebTPA Employer Services, LLC. As a key member of our customer service team, you will be responsible for resolving complex client-related issues and providing expert-level support to our clients.Key ResponsibilitiesProvide standard client support, including handling...
-
Technical Support Specialist
1 week ago
San Antonio, Texas, United States Apex Systems Full timeJob Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Apex Systems. As a Technical Support Specialist, you will be responsible for providing technical support and troubleshooting services to our clients.**Key Responsibilities:*** Provide technical support and troubleshooting services to clients*...
-
Desktop Support Specialist
4 weeks ago
San Antonio, Texas, United States Apex Systems, Inc. Full timeJob SummaryApex Systems, Inc. is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients and employees. This is a great opportunity to work with a world-class IT services company and contribute to the success of our clients.Key...
-
Network Support Specialist
2 weeks ago
San Antonio, Texas, United States Knight Office Solutions Inc Full timeNetwork Support Specialist Job DescriptionKnight Office Solutions Inc is seeking a highly skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing exceptional technical assistance to our clients, ensuring their networks are running smoothly and efficiently.Key Responsibilities:Troubleshoot...
-
Technical Support Specialist
5 days ago
San Antonio, Texas, United States Technology Lab Full timeJob Title: Technical Support SpecialistJob Description:As a Technical Support Specialist at Technology Lab, you will be responsible for providing onsite and remote technical support to clients. Your primary responsibilities will include providing technical support, installing and configuring hardware and software systems, diagnosing minor A/V issues, and...
-
Client Group Operations Specialist
1 week ago
San Antonio, Texas, United States AllianceBernstein Holding L.P. Full timeJob SummaryWe are seeking a highly skilled Client Group Operations Specialist to join our Institutional Client Group Operations & Reporting team in Global Technology & Operations. The successful candidate will be responsible for delivering exceptional customer service to our external Institutional Clients by supporting the data, reporting, account trade...
-
Endpoint Support Specialist
3 weeks ago
San Antonio, Texas, United States Vip Staffing - zrtech Full timeJob OverviewWe are seeking a highly skilled Endpoint Support Specialist to join our team at Vip Staffing - zrtech. As an Endpoint Support Specialist, you will be responsible for providing top-notch technical support to our clients, ensuring their endpoint devices are running smoothly and efficiently.Key ResponsibilitiesManage and resolve user issues in a...
-
Customer Support Specialist Lead
2 weeks ago
San Antonio, Texas, United States CDS in Texas Full timeJob OverviewCDS in Texas is seeking a highly skilled and experienced Lead Customer Support Specialist to join our team. This role is responsible for providing exceptional customer support, leading a team of customer support specialists, and ensuring that our clients receive the highest level of service.Key Responsibilities:Provide exceptional customer...
-
Network Support Specialist
3 weeks ago
San Antonio, Texas, United States Knight Office Solutions Inc Full timeNetwork Support Specialist Job DescriptionKnight Office Solutions Inc is seeking a highly skilled Network Support Specialist to join our team. As a Network Support Specialist, you will be responsible for providing exceptional technical assistance to our clients, ensuring their networks stay healthy and operational.Key Responsibilities:Troubleshoot and...
-
IT Support Specialist
2 weeks ago
San Antonio, Texas, United States Apex Systems Full timeJob Title: IT Desktop SupportApex Systems is seeking a highly skilled IT Desktop Support professional to join our team. As a Desktop Support Specialist, you will be responsible for providing timely and accurate technical support to our clients.Key Responsibilities:Provide technical support for desktops, laptops, and mobile devicesInstall and configure...
-
IT Technical Support Specialist
4 weeks ago
San Antonio, Texas, United States American GI Forum - NVOP Full timeJob SummaryThe American GI Forum - National Veterans Outreach Program is seeking a highly skilled IT Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support and maintenance services to our staff and clients.Key Responsibilities:Provide professional technical...