Homeowners Field Property Claims Specialist
2 weeks ago
We are seeking a skilled Homeowners Field Property Claims Representative to join our team at Plymouth Rock Assurance. As a key member of our claims team, you will be responsible for handling field adjustments and management of homeowners property claims in Southeastern, MA.
Key Responsibilities:
Conduct thorough coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards
Proactively communicate with customers and set accurate claims length expectations
Prepare estimates for covered damage and provide customers with a scope of loss and cost of repairs
Assign, direct, and oversee vendors conducting mitigation and/or inspection during the adjustment of homeowners' property claims
Identify subrogation potential and liability exposures
Establish timely and appropriate claim reserves in accordance with claim standards
Adjust homeowners property claims in all states in which Plymouth Rock writes business
Represent the company with a high level of service and maintain professionalism at all times
Requirements:
Excellent oral and written communication skills
Ability to multitask and adapt to changes quickly
Capability to identify and address customers' needs to ensure an outstanding experience on every interaction
Capacity to work in a fast-paced environment supporting the rapid growth of our customer base
Be a self-motivated individual to meet and exceed goals
Proficient in the use of Microsoft Office
Minimum of 1-3 years overall work experience preferred
Have obtained or working towards a college degree or equivalent work experience
Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary
Ability to carry up to 25lbs and conduct roof inspections on homes
Benefits:
4 weeks accrued paid time off + 9 paid national holidays per year
Remote work equipment
Tuition Reimbursement
Low-cost and excellent coverage health insurance options (medical, dental, vision)
Gym membership reimbursement
Robust health and wellness program and fitness reimbursements
Auto and home insurance discounts
Matching gift opportunities
Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
Various Paid Family leave options including Paid Parental Leave
$3,000 one-time bonus payment on health insurance waiver
Compensation Range:
$60,000 - $80,000
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