Membership Experience Coordinator

5 days ago


Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full time
About the Role:

The Fitness Club Ambassador will be responsible for providing exceptional customer service and support to members and guests at Planet Fitness - Fitton Clubs.

Estimated Salary: $50,000 - $70,000 per year.

Responsibilities:
  • Customer Service: Deliver outstanding customer service, responding to member inquiries and resolving issues promptly.
  • Team Collaboration: Work closely with the front desk team to ensure seamless communication and efficient operations.
  • Club Maintenance: Perform routine cleaning and maintenance tasks to maintain a clean and safe environment.
Requirements:
  • Certifications and Qualifications: Prior Customer Service experience required; high school diploma/GED equivalent preferred.
  • Physical Abilities: Ability to walk and stand for prolonged periods, frequently lift up to 50lbs, and perform other physical demands of the role.


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