Customer Service Representative

2 days ago


Beverly, Massachusetts, United States Delta Electronics Full time
Customer Service Representative

Delta Electronics Manufacturing Corporation, a leading global manufacturer of Radio Frequency, microwave, and millimeter wave interconnect solutions, is seeking a highly skilled Customer Service Representative to join its team. As a key member of the Internal Sales team, this individual will play a critical role in building and strengthening relationships with internal and external customers.

Key Responsibilities:
  • Fulfill customer opportunities, including quoting, purchase orders, expediting, and other requests.
  • Enter data into the company's database, ensuring accurate and timely information.
  • Review and verify customer purchase orders to ensure internal sales orders match.
  • Communicate effectively with team members and customers, responding promptly to inquiries and requests.
  • Develop strong relationships with internal and external stakeholders, fostering a collaborative and productive work environment.
Requirements:
  • 3-5 years of experience in an internal sales manufacturing environment.
  • Proficiency in Microsoft 365, including Word, Excel, PowerPoint, Microsoft Teams, Outlook, and OneDrive.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent verbal and written communication skills.

Delta Electronics is an equal opportunity employer and offers a dynamic work environment with opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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