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Hotel Guest Service Ambassador

2 months ago

Happy Valley, United States NCG Hospitality Full time
{"Benefits": "At NCG Hospitality, we offer a comprehensive benefits package to support your well-being and career growth. Our benefits include:

* Paid time off and anniversary day off with pay
* Paid sick time
* Paid volunteer hours
* Flexible schedules
* Worldwide hotel stays starting at forty-nine dollars per night
* Rate based on availability and property brand
* Free night stays at NCG Hospitality hotels
* Dedicated training and development with opportunities for growth
* Educational and professional certification assistance
* Health, Dental and Vision plans
* Virtual telehealth services
* Team Member Assistance Program with mental health resources
* TeleDoc confidential counseling
* Health and fitness monthly reimbursement program
* 401(k) retirement plan
* 100% match on the first 3% and 50% match on the next 2% of team member contributions
* Same day pay
* Catch Of The Day Program
* Everyone Sells
* Referral program for team members

**What does success look like in this role?**

* Motivated to maintain excellent customer service reputation
* Front desk experience in hospitality preferred
* Strong oral and written communication and interpersonal skills
* Strong attention to detail, organization and follow-up abilities
* Ability to work effectively and efficiently in a fast-paced setting
* Reliability and honesty
* Desire to contribute to a supportive and effective team
* Availability to work a flexible schedule between days, nights, weekends and holidays is a plus

**Who is NCG Hospitality?**

We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure.

**Compensation:** $16.00 per hour