Logistics Call Center Representative
2 weeks ago
We are seeking a highly skilled Logistics Call Center Representative to join our team at Quest Diagnostics. As a key member of our logistics operations, you will be responsible for handling inbound calls with logistics clients and ground logistics. Your primary responsibilities will include receiving client pick-up request calls, directing clients to appropriate functional resources, communicating with field logistics operations, and responding to customer inquiries/complaints.
Key Responsibilities- Handle a high volume of inbound telephone calls and meet productivity goals
- Ability to learn Dispatch Application and accurately enter pick-up requests
- Strong attention to detail and adherence to process and procedure
- Provides outstanding customer service and actively listens to client concerns
- Ability to determine if pick-up can be performed as requested by the client based upon multiple factors
- Well organized and able to locate information readily
- Prioritizes and handles multiple functions, and provides service to multiple regions throughout shift
- Attends huddles and stays current on email and video communication
- May assign pick-up and delivery destinations to courier
- Professionally interacts with external/internal clients, co-workers, and Leadership across all functions
- 1+ years of customer service or logistics experience required
- Call center experience preferred
- Associates degree or high school diploma/equivalent required
- Competitive pay and benefits package
- Opportunities for career advancement and professional growth
- Training and development programs to support your success
- A dynamic and supportive work environment
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Logistics Call Center Representative
1 week ago
Lenexa, Kansas, United States Quest Diagnostics Full timeJob SummaryWe are seeking a highly skilled Logistics Call Center Representative to join our team at Quest Diagnostics. As a key member of our logistics operations, you will be responsible for handling inbound calls with logistics clients and ground logistics, providing exceptional customer service, and ensuring timely delivery of lab samples.Key...
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Logistics Call Center Representative I
2 weeks ago
Lenexa, Kansas, United States Quest Diagnostics Full timeJob SummaryWe are seeking a highly skilled Logistics Call Center Representative I to join our team at Quest Diagnostics. As a key member of our logistics team, you will be responsible for handling inbound calls with Logistics clients and ground Logistics. Your primary responsibilities will include receiving client pick-up request calls, directing clients to...
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Logistics Call Center Representative I
3 weeks ago
Lenexa, Kansas, United States Quest Diagnostics Full timeJob SummaryWe are seeking a highly skilled Logistics Call Center Representative I to join our team at Quest Diagnostics. As a key member of our logistics team, you will be responsible for handling inbound calls with logistics clients and ground logistics. Your primary responsibilities will include receiving client pick-up request calls, directing clients to...
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Call Center Representative
2 weeks ago
Lenexa, Kansas, United States The University of Kansas Health System Full timeJob Title: Call Center AssociateJoin The University of Kansas Health System as a Call Center Associate and play a vital role in providing exceptional patient care and service.Job Summary:The Call Center Associate is responsible for assisting patients with scheduling appointments and insurance registration for The University of Kansas Health System's...
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Call Center Supervisor
2 weeks ago
Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full timeJob SummaryWe are seeking a highly skilled Call Center Supervisor to join our team at Choctaw Resort Development Enterprise. As a Call Center Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our guests receive exceptional service.Key ResponsibilitiesLead a team of customer service representatives to...
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Call Center Operations Manager
4 weeks ago
Lenexa, Kansas, United States Choctaw Resort Development Enterprise Full timeJob SummaryWe are seeking a highly skilled and experienced Call Center Operations Manager to join our team at Choctaw Resort Development Enterprise. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our Call Center, providing exceptional customer service, and leading a team of customer service...
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OAM Call Center Supervisor
1 week ago
Lenexa, Kansas, United States The University of Kansas Health System Full timeJob Title: OAM Call Center SupervisorJoin The University of Kansas Health System as an OAM Call Center Supervisor and lead a team of scheduling staff in a dynamic and fast-paced environment. As a key member of our healthcare team, you will be responsible for overseeing daily operations, ensuring seamless communication, and driving productivity to achieve set...
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Logistics Coordinator
4 weeks ago
Lenexa, Kansas, United States Husqvarna Group Full timeJob SummaryThis role is responsible for ensuring the efficient delivery of products to customers both domestically and internationally. The successful candidate will be responsible for creating shipping documentation, communicating with carriers, and resolving shipping claims.Key ResponsibilitiesExternal Logistics Support (60%)Communicate with carriers to...
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Logistics Coordinator
4 weeks ago
Lenexa, Kansas, United States Husqvarna Group Full timeJob SummaryThis role is responsible for ensuring the efficient delivery of products to customers both domestically and internationally. The successful candidate will be responsible for creating shipping documentation, communicating with carriers, and resolving shipping claims.Key ResponsibilitiesExternal Logistics Support (60%)Communicate with carriers to...
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Customer Service Representative
1 week ago
Lenexa, Kansas, United States Radius Global Solutions Full timeJob Title: Call Center RepresentativeAt Radius Global Solutions, we are seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for effectively negotiating the resolution of past due accounts on behalf of clients while maintaining a high level of customer...
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OAM Call Center Team Lead
3 days ago
Lenexa, Kansas, United States The University of Kansas Hospital Full timeJob SummaryThe OAM Call Center Supervisor is a key member of the scheduling team at The University of Kansas Health System. This role is responsible for leading a team of scheduling staff, ensuring seamless communication with clinic leadership, and investigating scheduling issues to optimize electronic medical record tool functionality.ResponsibilitiesLead...
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Logistics Coordinator
1 week ago
Lenexa, Kansas, United States Husqvarna Group Full timeJob SummaryThis role is responsible for ensuring the efficient delivery of products both domestically and internationally. The successful candidate will be responsible for creating shipping documentation, communicating with carriers, and resolving issues related to non-delivery and damaged products.Key ResponsibilitiesExternal Logistics Support (60%):Carrier...
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OAM Call Center Team Lead
4 weeks ago
Lenexa, Kansas, United States The University of Kansas Health System Full timeJob SummaryThe University of Kansas Health System is seeking a highly skilled OAM Call Center Supervisor to lead a team of scheduling staff. The successful candidate will be responsible for overseeing daily operations, including hiring, training, and monitoring team performance.Key ResponsibilitiesTeam Leadership: Lead a team of scheduling staff, providing...
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Distribution Center Operations Manager
4 weeks ago
Lenexa, Kansas, United States LifeWork Search Full timeAbout the RoleWe are seeking a highly skilled and experienced Logistics Manager to join our team at LifeWork Search. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our distribution center, ensuring that our customers receive exceptional service and that our operations run smoothly and...
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Customer Service Representative
4 weeks ago
Lenexa, Kansas, United States Corbion Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our Corbion team. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesFacilitate order-related requests and assist sales with order-related...
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Customer Service Representative
4 weeks ago
Lenexa, Kansas, United States Overland Park Regional Medical Center Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Overland Park Regional Medical Center. As a key member of our patient registration team, you will be responsible for ensuring timely and accurate patient registration, verifying insurance coverage, and providing exceptional customer service.Key...
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Customer Service Representative II
2 weeks ago
Lenexa, Kansas, United States Thermo Fisher Scientific Full timeJob Summary:As a Customer Service Representative II at Thermo Fisher Scientific, you will be responsible for handling inbound call traffic into the Microbiology Division's Customer Service team. Your primary goal will be to provide accurate and timely order entry, schedule agreement support, and resolutions to external and internal customers. You will handle...
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Customer Service Representative
3 weeks ago
Lenexa, Kansas, United States The University of Kansas Health System Full timeJob SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at The University of Kansas Health System. As a key member of our Call Center team, you will play a vital role in providing exceptional patient care and ensuring seamless scheduling experiences for our patients.Key ResponsibilitiesRespond to...
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Customer Service Representative
2 weeks ago
Lenexa, Kansas, United States Morgan Hunter Companies Full timeCustomer Service RepresentativeMorgan Hunter Companies is seeking a detail-oriented Customer Service Representative to join their team. This role involves processing customer orders, resolving issues, and ensuring timely delivery for national retailers and key clients.Key Responsibilities:Process, track, and monitor customer sales orders from entry to...
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Customer Service Representative
6 days ago
Lenexa, Kansas, United States Penske Full timePenske Job OpportunityWe are seeking a skilled Customer Service Representative to join our team at Penske. As a key member of our Corporate Sales Center, you will be responsible for handling incoming sales and customer service calls, explaining sales procedures, and responding to inquiries.Key Responsibilities:Handle customer inquiries and provide sales...