Logistics Call Center Representative
1 week ago
We are seeking a highly skilled Logistics Call Center Representative to join our team at Quest Diagnostics. As a key member of our logistics operations, you will be responsible for handling inbound calls with logistics clients and ground logistics, providing exceptional customer service, and ensuring timely delivery of lab samples.
Key Responsibilities- Handle a high volume of inbound telephone calls and meet productivity goals
- Provide outstanding customer service and actively listen to client concerns
- Utilize automated logistics systems to assign routine pick-ups to internal or external resources
- Communicate with field logistics operations and respond to customer inquiries/complaints
- Assign pickup and delivery destinations to couriers as needed
- 1+ years of customer service or logistics experience required
- Call center experience preferred
- Strong attention to detail and adherence to process and procedure
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment and prioritize multiple functions
- Competitive pay and benefits package
- Opportunities for career advancement and professional growth
- Training and development programs to enhance your skills and knowledge
- A dynamic and supportive work environment
At Quest Diagnostics, we are committed to providing exceptional service and support to our clients and customers. As a Logistics Call Center Representative, you will have the opportunity to make a meaningful impact on our operations and contribute to the success of our team. If you are a motivated and customer-focused individual with a passion for logistics and customer service, we encourage you to apply for this exciting opportunity.
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Logistics Call Center Representative
2 weeks ago
Lenexa, Kansas, United States Quest Diagnostics Full timeJob SummaryWe are seeking a highly skilled Logistics Call Center Representative to join our team at Quest Diagnostics. As a key member of our logistics operations, you will be responsible for handling inbound calls with logistics clients and ground logistics. Your primary responsibilities will include receiving client pick-up request calls, directing clients...
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Logistics Call Center Representative I
2 weeks ago
Lenexa, Kansas, United States Quest Diagnostics Full timeJob SummaryWe are seeking a highly skilled Logistics Call Center Representative I to join our team at Quest Diagnostics. As a key member of our logistics team, you will be responsible for handling inbound calls with Logistics clients and ground Logistics. Your primary responsibilities will include receiving client pick-up request calls, directing clients to...
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Logistics Call Center Representative I
3 weeks ago
Lenexa, Kansas, United States Quest Diagnostics Full timeJob SummaryWe are seeking a highly skilled Logistics Call Center Representative I to join our team at Quest Diagnostics. As a key member of our logistics team, you will be responsible for handling inbound calls with logistics clients and ground logistics. Your primary responsibilities will include receiving client pick-up request calls, directing clients to...
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Call Center Representative
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OAM Call Center Supervisor
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Logistics Coordinator
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Logistics Coordinator
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OAM Call Center Team Lead
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