Current jobs related to Territory Parts Support Manager - Lafayette, Indiana - Doosan Bobcat

  • Territory Sales Manager

    2 weeks ago

    Lafayette, Indiana, United States Johnstone Supply Full time

    Job Title: Territory Sales ManagerThe Territory Sales Manager is a key role within Johnstone Supply, responsible for driving sales growth and customer satisfaction in their assigned territory. This individual will be the primary point of contact for customers, providing exceptional service and support to ensure their needs are met.Key...

  • Territory Sales Manager

    2 weeks ago

    Lafayette, Indiana, United States Johnstone Supply Full time

    Job Title: Territory Sales ManagerAt Johnstone Supply, we are seeking a highly motivated and results-driven Territory Sales Manager to join our team. As a key member of our sales team, you will be responsible for driving sales growth and building strong relationships with our customers.Key Responsibilities:Develop and execute sales strategies to meet or...

  • Territory Sales Manager

    4 weeks ago

    Lafayette, Indiana, United States Johnstone Supply Full time

    Job SummaryThe Territory Sales Manager is a key role at Johnstone Supply, responsible for driving sales growth and customer satisfaction in their assigned territory. This individual will be the face of the company, building strong relationships with customers, distributors, and contractors to provide valued solutions and enhance sales.Key...

  • Sales Associate

    4 days ago

    Lafayette, Indiana, United States The Salvation Army USA Central Territory Full time

    Job Summary:The Salvation Army USA Central Territory is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and handling cash transactions with accuracy.Key Responsibilities:Provide...

  • IT Support Specialist

    1 week ago

    Lafayette, Indiana, United States Experis Full time

    Job Title: IT Help Desk Tier 2 AnalystAs a key member of our client's support team, you will be responsible for providing exceptional user support and customer service. Your primary responsibility will be to administer, maintain, and support enterprise resources, including laptops, desktops, tablets, mobile phones, and other network-enabled devices.You will...

  • Support Merchandiser

    4 weeks ago

    Lafayette, Indiana, United States American Greetings Full time

    American Greetings is a global leader in the Celebrations marketplace. We are seeking a Support Merchandiser to service the American Greetings Department in retail locations. The ideal candidate will have excellent time management skills and be able to work effectively in a fast-paced retail environment. Responsibilities include merchandising and maintaining...

  • Sales Associate

    1 week ago

    Lafayette, Indiana, United States The Salvation Army Central Territory Full time

    Job Title: Sales Associate - Customer Service RepresentativeAt The Salvation Army Central Territory, we are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and handling cash...

  • Store Sales Associate

    2 weeks ago

    Lafayette, Indiana, United States The Salvation Army Central Territory Full time

    {"Job Title": "Sales Floor Associate", "Job Description": "Job SummaryAs a Sales Floor Associate with The Salvation Army Central Territory, you will play a vital role in providing excellent customer service and maintaining a clean and well-organized store environment. Your primary responsibility will be to ensure that customers have a positive shopping...

  • IT Support Specialist_Lafayette

    1 month ago

    Lafayette, Indiana, United States Red Knight Solutions, LLC Full time

    Job OverviewAt Red Knight Solutions, LLC, we're committed to partnering with talented individuals to find the perfect fit for their future. Our approach is centered around aligning expertise with client needs to forge lasting partnerships.We're seeking a skilled Field Specialist to join our Infrastructure Delivery team. Reporting to the Territory Supervisor,...

  • Parts Coordinator

    1 week ago

    Lafayette, Indiana, United States Jobot Full time

    Job Title: Parts CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Parts Coordinator to join our team at Kröne UK. As a key member of our parts department, you will be responsible for ensuring the efficient flow of parts in and out of our warehouse, managing phone calls and day-to-day operations, and providing exceptional customer...

  • Field Support Specialist

    3 weeks ago

    Lafayette, Indiana, United States Red Knight Solutions, LLC Full time

    Job OverviewAt Red Knight Solutions, LLC, we're committed to partnering with talented individuals to find the perfect fit for their future. Our approach is centered around aligning expertise with client needs to forge lasting partnerships.We're seeking a skilled Field Specialist to join our Infrastructure Delivery team. Reporting to the Territory Supervisor,...

  • Part-time Premium Beverage Sales Representative

    1 month ago

    Lafayette, Indiana, United States Cavalier Distributing Full time

    About Cavalier DistributingCavalier Distributing is a dynamic and growing company seeking a driven and self-motivated individual to join our team as a Part-time Premium Beverage Merchandiser. As a key member of our sales and merchandising team, you will be responsible for supporting sales efforts in assigned markets to ensure continuity in product offerings...

  • Nurse Care Manager

    1 week ago

    Lafayette, Indiana, United States Help At Home Full time

    Help at Home is a leading provider of high-quality care and support solutions, dedicated to enabling personal independence and meaningful lives for our clients. As a Nurse Care Manager, you will play a vital role in supporting clients and caregivers throughout our Lafayette, IN territory.A typical day for a Nurse Care Manager includes:Conducting initial...

  • Nurse Case Manager

    3 weeks ago

    Lafayette, Indiana, United States Help At Home Full time

    Job Title: Registered NurseHelp at Home is a leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients.About the Role:We are seeking a Registered Nurse to join our team as a RN Case Manager. In this role, you will be responsible for supporting clients and...

  • Parts Coordinator

    1 week ago

    Lafayette, Indiana, United States Jobot Full time

    Job SummaryTo manage and coordinate the flow of parts in and out of the warehouse, ensuring efficiency and excellent customer service. Key behaviors include excellence, ownership, leadership, trust, honesty, and integrity.Main ResponsibilitiesAssist the Parts Manager to ensure the parts department is run efficiently and achieves maximum profitability.Be the...

  • Xfinity Sales Representative

    1 month ago

    Lafayette, Indiana, United States Comcast Full time

    Job SummaryComcast is seeking a highly motivated and results-driven Field Sales Professional to join our team. As a Field Sales Professional, you will be responsible for promoting and selling Comcast's products and services to residential customers in your assigned territory.Key Responsibilities:Develop and execute sales strategies to meet or exceed sales...

  • Parts Inventory Specialist

    4 weeks ago

    Lafayette, Indiana, United States Truck Country Full time

    Parts Inventory Clerk Job Description**Job Summary:**We are seeking a highly organized and detail-oriented Parts Inventory Clerk to join our team at Truck Country. As a Parts Inventory Clerk, you will be responsible for maintaining accurate inventory levels, processing orders, and providing excellent customer service.Key Responsibilities:Maintain accurate...

  • Business Development Manager

    4 days ago

    Lafayette, Indiana, United States Employbridge Full time

    Job Summary:Employbridge is seeking a highly motivated and results-driven Business Development Manager to join our team. As a Business Development Manager, you will be responsible for attracting new and maintaining existing customer relationships through various channels, including phone, social media, face-to-face meetings, and email.Key...

  • Radiology Technologist

    4 days ago

    Lafayette, Indiana, United States Healthcare Support Full time

    Healthcare Support is seeking a skilled Radiology Technologist for a travel assignment in a dynamic healthcare setting.Key Responsibilities:Specialize in radiology imaging proceduresWork collaboratively with healthcare teams to ensure patient careOperate various imaging equipment, including Philips and Carestream XR RoomsUtilize EPIC EMR system for efficient...

  • Part-Time Waste Management Associate

    1 week ago

    Lafayette, Indiana, United States Valet Living, LLC Full time

    Job Summary: We are seeking a reliable and detail-oriented Part-Time Trash Collector to join our team at Valet Living, LLC. As a Trash Collector, you will be responsible for collecting trash from residents' doorsteps to the onsite trash compactor at the apartment community. This is a part-time position with flexible evening hours, offering a great...

Territory Parts Support Manager

2 months ago

Lafayette, Indiana, United States Doosan Bobcat Full time

Job Overview

The District Parts & Service Manager (DPSM) serves as the representative of Doosan Bobcat at the dealership and customer level. This role is pivotal in fostering strong relationships between Doosan Bobcat, our independent Dealer Network, and the end users of our equipment. The DPSM plays a crucial role in assisting dealers to enhance their parts and service offerings, while also focusing on improving their product support capabilities, operational efficiencies, and overall profitability. A significant aspect of the DPSM's responsibilities is centered around customer retention, which is vital for generating repeat business.

Work Environment

The DPSM will operate from a home office and will be required to travel frequently to various dealerships within the designated territory.

Key Responsibilities

District Management

  • Establish and nurture relationships with the Dealer network, managing daily interests, objectives, and goals of the organization.
  • Safeguard and oversee the financial resources of both the Company and our Dealers, effectively communicating customer and dealer needs to the relevant departments.
  • Formulate annual district strategies alongside individual Dealer strategies.
  • Drive parts sales and inventory management to achieve Annual Operating Plan (AOP) objectives.
  • Promote all parts and service initiatives actively at the Dealerships.
  • Ensure Dealers comprehend Company policies and procedures thoroughly.
  • Guide Dealer personnel in the proper service and maintenance of all Company products.
  • Assist in evaluating the capabilities of potential new dealerships.
  • Support new Dealers in establishing their parts and service departments.
  • Facilitate Dealer terminations when necessary.

Dealer Communication and Accountability

  • Enhance Dealer performance through quarterly Parts/Service performance evaluations and Action Plan meetings.
  • Develop action plans and secure the commitment of Dealer Principals, Parts Managers, and Service Managers.
  • Implement Action Plan items assertively.

Customer Service

  • Manage direct communications with dissatisfied customers to address and resolve complaints.
  • Provide timely and appropriate responses to customer grievances, including resolutions and follow-up surveys.
  • Be available to assist in situations requiring technical support or feedback.
  • Enhance customer retention through effective management of goodwill support and service prescriptions.

Qualifications

  • Associate's Degree in a technical or related field; extensive relevant experience may substitute for degree. A Bachelor's Degree is preferred.
  • 2-5 years of experience in product support, ideally within the construction or agricultural equipment sectors.
  • Strong technical aptitude and product knowledge are advantageous.
  • Proficient mechanical skills and experience in equipment troubleshooting.
  • Exceptional interpersonal, written and verbal communication, and listening abilities.
  • Effective negotiation skills.
  • Strong business acumen and financial understanding.
  • Ability to make informed, timely decisions.
  • Self-driven with excellent time management skills, particularly in a home-based office setting.
  • Proficiency in MS Office Suite.
  • Valid driver's license with a clean driving record.
  • Willingness to travel as required.

As part of the Doosan Group, which employs over 43,000 individuals across 38 countries, Doosan Bobcat is dedicated to providing products and solutions that empower businesses and communities. With its North American headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping, and grounds maintenance equipment, attachments, and services. The company is committed to fostering an inclusive and diverse workforce and is an Equal Opportunity Employer.