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Front Desk Support Specialist

2 months ago

Warwick, United States Alora Laser Spa Full time
Job Title: Front Desk Help

Alora Laser Spa is seeking a diligent and responsible Assistant and Receptionist to join our unique spa boutique environment.

Job Responsibilities:
  • Answer phone calls and assist clients with their needs, scheduling appointments, and making changes as necessary.
  • Prepare clients for their services, including preparing and cleaning rooms.
  • Perform various tasks such as watering plants, dusting, laundry, sweeping, mopping, and making beds to maintain a clean and welcoming environment.
  • Assist in maintaining spa cleanliness and ensure that all areas are tidy and organized.
  • Provide excellent customer service by serving clients with coffee or tea and attending to their other needs.
  • Work effectively in a fast-paced environment, maintaining a positive attitude and providing excellent customer service.
  • Be flexible with scheduling, including working morning, afternoon, and evening shifts.
  • Have a flexible schedule and be willing to work varied hours.
  • Have experience working in cleaning, stocking, laundry, and working efficiently.
  • Dress professionally and wear scrubs as required.
Administrative Duties:
  • Schedule appointments and manage the calendar.
  • Stock supplies and maintain inventory levels.
  • Sort and send mail, and answer and route phone calls.
  • Manage social media and create engaging content.
  • Greet visitors and provide a warm welcome.
  • Post updates on social media and engage with followers.
  • Keep a record of client visits and post-visits.
Financial Duties:
  • Process payments and manage financial transactions.
About Our Culture:
  • We value detail-oriented individuals who are focused on quality and precision.
  • We prioritize people-oriented individuals who are supportive and fairness-focused.
Benefits of Working with Us:
  • Discounts on retail store purchases.
  • Discounts on spa services.
  • A community-minded culture that values teamwork and collaboration.
  • A nurturing environment that supports employee growth and development.
  • A happy and supportive work environment.
  • Flexible scheduling and a willingness to cover last-minute shifts.
  • Weekend work required.

Possible shifts include Monday 9:30 AM to 8:00 PM, Wednesday 9:30 AM to 3:00 PM, Friday 9:30 AM to 8:00 PM, and Saturday 9:30 AM to 2:00 PM.