Salesforce Solutions Analyst
2 weeks ago
Position: Salesforce Business Analyst
FLSA Status: Full-time exempt
Location: Remote
Below are the comprehensive details of the job responsibilities, required qualifications, and essential duties.
Key Responsibilities:
Business Requirements Gathering:
- Conduct interviews and workshops to elicit and document business requirements.
- Examine business processes to identify areas for enhancement utilizing Salesforce.
- Convert business requirements into functional specifications for technical teams.
Salesforce Customization:
- Customize Salesforce applications in alignment with business needs, including the creation of custom objects, fields, page layouts, and workflows.
- Employ Salesforce configuration tools to manage data and processes effectively.
- Validate and test Salesforce configurations to ensure alignment with business objectives.
Data Management:
- Facilitate data import and export processes within Salesforce.
- Ensure data integrity through cleansing and transformation processes.
- Establish data validation rules and procedures.
Documentation:
- Develop and maintain clear documentation of business processes, system requirements, and configuration specifics.
- Create user manuals and training resources.
User Support:
- Offer end-user support for Salesforce applications, addressing issues and inquiries.
- Assist in user training and adoption initiatives.
Qualifications:
Education and Experience:
- Bachelor's Degree from an accredited US institution.
- Must be a US citizen.
- Proven experience in Salesforce development is required.
- Salesforce certifications are highly preferred.
- Experience with the Software Development Life Cycle (SDLC) is essential.
- Ability to obtain a Public Trust clearance.
- 3-5 years of experience in business analysis or Salesforce administration.
- Strong analytical and problem-solving capabilities.
- Excellent communication and interpersonal skills.
- Ability to work independently as well as collaboratively.
- Proficiency in Microsoft Office Suite.
- Salesforce Administrator certification is preferred.
Physical Requirements:
This role may require occasional standing, walking, sitting, and using hands to handle objects or controls. The employee may need to lift or move up to 20 pounds. Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
Equal Employment Opportunity Statement:
IVA'AL Solutions, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, family medical history, genetic information, political affiliation, military service, or other non-merit based factors.
Indian Preference Statement:
IVA'AL Solutions, LLC, a federally recognized American Indian owned company, adheres to an Indian Preference Policy for hiring and promoting fully qualified American Indians.
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