Patient Service Representative

1 month ago


Jackson, Michigan, United States Center for Family Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at the Center for Family Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Greets patients in a warm and welcoming manner, utilizing excellent customer service skills to ensure a positive experience.
  • Enters and verifies demographic information into our electronic medical record system, ensuring accuracy and attention to detail.
  • Collects co-payments and past due balances, balancing the cash drawer at the end of each shift.
  • Schedules patient appointments, utilizing department scheduling guidelines to ensure efficient and effective use of time.
  • Assists with waitlist management and completes pending tasks, ensuring a smooth and organized workflow.
  • Provides administrative support, including faxing, copying, and mail services, as needed.
  • Follows proper process for STAT tests ordered by providers, ensuring timely and accurate completion of tasks.
Requirements
  • High school diploma or equivalent required.
  • Previous medical office experience preferred.
  • Excellent communication and organizational skills, with the ability to work effectively in a team environment.
  • Ability to maintain strict standards of confidentiality regarding patient information.
What We Offer

The Center for Family Health is proud to offer a comprehensive benefits package, including paid time off, holidays, and a 403B retirement plan. We also offer continuing education funds, access to our employee assistance program, and discounted rates from local partnerships.

We are an equal employment opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.



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