Customer Service Representative for Durable Medical Equipment

3 weeks ago


Jackson, Michigan, United States Advanced Care Provider Network Full time

Make a Difference in Patients' Lives

At Advanced Care Provider Network, we're seeking a dedicated and empathetic Customer Service Representative to join our team. As a key member of our Durable Medical Equipment department, you'll play a vital role in ensuring our patients receive exceptional care and support.

About the Role

As a Customer Service Representative, you'll be the friendly voice on the other end of the line, guiding patients through their equipment journey and providing expert advice on durable medical equipment. Your strong communication skills and problem-solving abilities will enable you to navigate complex customer inquiries and provide personalized solutions.

Responsibilities

- Provide exceptional customer service to patients and their families
- Assist with equipment ordering and management
- Collaborate with healthcare professionals to ensure seamless patient care
- Stay up-to-date on industry developments and product knowledge

Requirements

- 1+ year of customer service experience in a healthcare setting
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Familiarity with durable medical equipment and industry software

What We Offer

- Competitive hourly rate based on experience
- Comprehensive benefits package, including medical, dental, and vision insurance
- Opportunities for professional growth and development
- Collaborative and supportive work environment

If you're passionate about delivering exceptional patient care and have a strong customer service background, we encourage you to apply for this rewarding opportunity.



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