Instructional Design and Training Specialist

6 days ago


South Houston, Texas, United States Memorial Hermann Health System Full time
Job Summary

The Senior Training and Instructional Design Specialist will play a pivotal role in designing, developing, and delivering exceptional education and training programs, curriculum, and materials that motivate, build competencies, and improve individual performance. This role will serve as an instructional designer for customized and standardized training courses, as well as a facilitator for training courses offered through specific Memorial Hermann departments, including offerings targeted at enterprise-wide audiences.

Key Responsibilities
  • Instructional Design and Development
    • Collaborate with various stakeholders across the Health System to conduct needs analysis to identify knowledge gaps and opportunities to enhance performance through additional training interventions.
    • Work with subject matter experts and leaders to establish training objectives and develop content that will lead to improved performance.
    • Design programs in a variety of formats (e.g., instructor-led, online, hybrid) using best practices.
    • Execute on instructional design plans, using visual design and multimedia development skills, to develop engaging and effective learning experiences (online, face-to-face, or print).
    • Review and update existing curriculum and reinforce learning by developing supporting resources such as job aids, manager's guide, online resources, etc.
    • Conduct formative and summative evaluation of instructional content and outcomes and make needed changes based on findings.
  • Training Delivery and Evaluation
    • Facilitate training to various audiences (frontline employees to senior leadership) using proven adult learning principles to ensure engagement and a positive training outcomes.
    • Conduct Train-the-Trainer sessions and demonstrate best-in-class facilitation skills and techniques.
    • Collect assessment and client feedback data; analyze to determine effectiveness of learning and development solutions; use feedback and evaluation data to improve offerings.
    • Utilize LMS to track and report attendance and training feedback.
  • Governance and Support
    • May participate in various System councils as required by discipline supported.
    • Develop and manage standards for training, ensuring all documentation, processes, and other deliverables across the learning solution disciplines meet these standards.
    • Provide instructional design consultation and support to those developing content within Memorial Hermann University.
    • Mentor new instructors, providing resources and guidance in effective teaching practice and recommending development opportunities where appropriate.
    Requirements
    • Bachelor's degree required, preferably in a related field such as organizational development, industrial psychology, education, communications, or human resources management.
    • Masters degree preferred.
    • Minimum of five (5) years experience in human resources or a related field in developing, coordinating, and delivering employee development programs for all levels of employees and management.
    • Experience in a healthcare environment preferred.
    • Excellent presentation skills to clearly convey complex blends of business and technical matters to a range of audiences.
    • Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor, and evaluate).
    • Open to commuting between sites as needed (with mileage reimbursement).
    • Knowledge of effective use of graphics and skilled at writing effective copy, instructional text, audio/video scripts.
    • Must be able to handle multiple tasks simultaneously and set priorities.
    • Strong attention to detail and problem resolution skills.
    • Ability to function effectively in a highly collaborative team environment.
    • Capability to interact with individuals at all levels within an organization.


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