Care Navigator Supervisor

1 month ago


San Rafael, California, United States Marin Community Clinics Full time
Job Title: Care Navigator Supervisor

Marin Community Clinics is seeking a highly skilled Care Navigator Supervisor to join our team. As a key member of our Behavioral Health Operations team, you will be responsible for supervising Care Navigators and ensuring the smooth operation of our care navigation program.

Responsibilities:
  • Supervise and support Care Navigators in their daily work, providing guidance and coaching as needed.
  • Collaborate with the Care Navigation/BH Operations Manager to develop and implement care navigation workflows and protocols.
  • Monitor and evaluate the performance of Care Navigators, providing feedback and recommendations for improvement.
  • Develop and implement strategies to improve patient engagement and satisfaction with care navigation services.
  • Collaborate with other departments to ensure seamless integration of care navigation services with other clinic operations.
Requirements:
  • 3+ years of experience in a supervisory or leadership role in a healthcare or social services setting.
  • Proven experience in care navigation or a related field, with a strong understanding of healthcare operations and patient engagement strategies.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders, including patients, families, and healthcare providers.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize multiple tasks and responsibilities.
What We Offer:
  • A competitive salary range of $33.00-$35.00 per hour.
  • A comprehensive benefits package, including health insurance, dental and vision insurance, and retirement plan.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a strong commitment to diversity, equity, and inclusion.


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