Care Navigator Supervisor
2 weeks ago
Marin Community Clinics is seeking a highly skilled Care Navigator Supervisor to join our team. As a Care Navigator Supervisor, you will be responsible for overseeing the care navigation program, supervising care navigators, and ensuring the delivery of high-quality patient care.
Responsibilities:- Supervise and support care navigators in their daily work, providing guidance and coaching as needed.
- Develop and implement care navigation workflows and processes to ensure efficient and effective patient care.
- Collaborate with the Care Navigation/BH Operations Manager to standardize care navigation workflows and create new workflows as needed.
- Monitor and evaluate the performance of care navigators, providing feedback and coaching to improve performance.
- Communicate with care navigators, medical assistants, and other clinic staff to ensure seamless patient care.
- Assist with the coordination of care navigation meetings and lead care navigator meetings.
- Develop and implement strategies to improve patient engagement and satisfaction.
- 3 years of supervisory experience in a healthcare or social services setting.
- At least 2 years of experience in a medical clinic setting, preferably in a Federally Qualified Health Center.
- Medical Assistant Certificate from an accredited school preferred.
- Current CPR certification preferred.
- Electronic Health Records experience, preferably in Epic EHR.
- Bilingual (Spanish/English) language skills required.
- Ability to work in a fast-paced clinic environment.
- Excellent customer service skills.
- Ability to multitask and prioritize duties.
Marin Community Clinics offers a competitive benefits package, including health insurance, dental and vision insurance, retirement plan, and paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. Please submit your application, including your resume and cover letter, to [insert contact information].
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