Front Desk Supervisor

3 days ago


Anaheim, California, United States Hostmark Hospitality Full time

Job Summary

We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hostmark Hospitality. As a key member of our front office team, you will be responsible for overseeing the front desk staff to ensure optimal guest experience and smooth front desk operation.

Key Responsibilities

  • Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation.
  • Pitch in to attend to guest needs at the front desk and provide exceptional customer service.
  • Ensure the front desk area is well-organized and maintained, with a focus on efficiency and productivity.
  • Develop and implement strategies to improve front desk operations and enhance the guest experience.
  • Collaborate with other departments to ensure seamless communication and coordination.
  • Monitor and control front desk expenses, including cash handling and inventory management.
  • Provide training and coaching to front desk staff to ensure they have the skills and knowledge needed to excel in their roles.

Requirements

  • A high school education or equivalent is required, with one to two years supervisory experience in hospitality or a related field.
  • Excellent verbal and written communication skills, with the ability to communicate effectively with guests, colleagues, and management.
  • Ability to access, retrieve, and leverage information from the hotel property management system.
  • Proficiency in Microsoft Office and Excel, with experience in cash handling and general office equipment operation.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and experienced team.


  • Anaheim, California, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.ResponsibilitiesQUALIFICATIONS:At least 2 to 3 years of...


  • Anaheim, California, United States Pacifica Hotels Full time

    Front Office Operations SupervisorJob Category: Hotel Management and AdministrationJob OverviewPacifica Hotels is currently seeking a dedicated Front Office Operations Supervisor. This position is pivotal in ensuring the seamless and effective daily operations of the hotel’s front desk.Key Responsibilities:Adhere to the established health and safety...


  • Anaheim, California, United States Holiday Inn & Suites Anaheim Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Holiday Inn & Suites Anaheim. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.Key...


  • Anaheim, California, United States Sonesta International Hotels Full time

    Job SummaryThe Front Desk Associate is responsible for delivering exceptional guest experiences and ensuring seamless operations at the hotel. This role requires a high level of customer service skills, attention to detail, and ability to work in a fast-paced environment.Key ResponsibilitiesGuest Services: Provide warm and welcoming service to guests,...


  • Anaheim, California, United States Hostmark Hospitality Full time

    Front Desk SupervisorHostmark HospitalityYour focus is on people. You recognize that your department serves as a vital, often initial, point of contact for guests. Your exceptional skills and innate ability to cultivate relationships ensure that your team is always prepared. You excel at managing schedules, understanding group arrivals, and staffing...


  • Anaheim, California, United States Hostmark Hospitality Full time

    Front Desk SupervisorHostmark HospitalityYour focus is on people. You recognize that your department serves as a vital, often initial, point of contact for guests. Your exceptional skills and innate ability to cultivate relationships ensure that your team is always prepared. You excel at managing schedules, understanding group arrivals, and staffing...


  • Anaheim, California, United States Hostmark Hospitality Full time

    Guest Services SupervisorHostmark HospitalityIn the hospitality industry, the essence lies in exceptional service. As a Guest Services Supervisor, you recognize that your role is pivotal, often serving as the initial point of contact for guests. Your expertise in building relationships ensures that your team is always prepared to deliver outstanding service....


  • Anaheim, California, United States Wincomehospitality Full time

    Position Overview:At Wincome Hospitality, we are committed to providing exceptional experiences for our guests. As a Front Desk Agent, you will play a crucial role in ensuring our guests feel welcomed and valued from the moment they arrive.Key Responsibilities:Manage the check-in and check-out processes efficiently, ensuring a seamless experience for all...


  • Anaheim, California, United States Aimbridge Hospitality Full time

    Job OverviewThe Guest Services Supervisor plays a crucial role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also tasked with optimizing room revenue and occupancy rates.Key...


  • Anaheim, California, United States Aimbridge Hospitality Full time

    Job OverviewThe Guest Services Supervisor plays a crucial role in supporting the Front Desk Manager and/or General Manager by delivering attentive, courteous, and efficient service to all guests before their arrival and throughout their stay. This position is also focused on optimizing room revenue and occupancy rates.Key...


  • Anaheim, California, United States Marriott International Inc Full time

    Additional InformationJob Number: Not SpecifiedJob Category: Rooms & Guest Services OperationsSchedule: Full-TimePosition Type: ManagementJOB SUMMARYThe Hotel Operations Supervisor plays a pivotal role in ensuring the seamless functioning of various departments within the hotel, including Front Office, Housekeeping, Food and Beverage, and Maintenance. This...


  • Anaheim, California, United States Lodging Dynamics Full time

    Position: Lodging Dynamics is seeking a Front Office Supervisor: As a key member of our team, you will be responsible for overseeing the daily operations of the front office. Your role will include:Conducting regular inspections of guest accommodations and communal areas to maintain high cleanliness standards.Assisting in the management of operational costs...


  • Anaheim, California, United States Lodging Dynamics Full time

    Position Overview: As a Front Office Supervisor at Lodging Dynamics, you will play a pivotal role in ensuring the highest standards of guest satisfaction. Key Responsibilities:Conduct regular inspections of all guest accommodations and communal areas to guarantee cleanliness and maintenance.Assist in managing operational costs and reducing waste across all...


  • Anaheim, California, United States Lodging Dynamics Full time

    Position: Lodging Dynamics is seeking a Front Office Supervisor: Responsible for overseeing the daily operations of the front office, ensuring that all guest accommodations and communal areas are maintained to the highest standards of cleanliness and functionality. Key Responsibilities: Conduct regular inspections of guest rooms and public spaces to...


  • Anaheim, California, United States Physical Rehabilitation Network Full time

    **Job Summary**We are seeking a highly skilled and detail-oriented Medical Office Coordinator to join our team at Physical Rehabilitation Network. As a Medical Office Coordinator, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.**Key Responsibilities:**Greet patients and visitors in a...


  • Anaheim, California, United States LOBEL FINANCIAL Full time

    Job SummaryLobel Financial is seeking a highly skilled and customer-focused Receptionist to join our team. As a Receptionist, you will be the first point of contact for our customers and dealerships, providing exceptional service and support.Key ResponsibilitiesAnswer and direct incoming calls in a professional and courteous manner.Manage and distribute...


  • Anaheim, California, United States Wincomehospitality Full time

    Position Overview:At Wincomehospitality, we invite you to explore a role where you can truly enhance the experience of our guests. As a Front Desk Agent, you will play a vital role in ensuring a seamless and welcoming environment for all visitors.Key Responsibilities:Manage the complete check-in and check-out process for guests, ensuring accuracy and...


  • Anaheim, California, United States Wincomehospitality Full time

    Position Overview:At Wincomehospitality, we are dedicated to providing exceptional service and enhancing the experience of our guests. As a Front Desk Agent, you will play a vital role in ensuring that our guests feel welcomed and valued from the moment they arrive.Key Responsibilities:Manage all aspects of guest check-ins and check-outs, ensuring a seamless...


  • Anaheim, California, United States Burlington Full time

    **About Burlington**Burlington is a leading off-price retailer offering a wide range of products at discounted prices. As a Retail Front End Supervisor, you will play a key role in driving sales, providing exceptional customer service, and maintaining a positive store environment.**Key Responsibilities:**• Supervise store functions and associates, ensuring...


  • Anaheim, California, United States SpringHill Suites Anaheim Full time

    Job Overview:The Front Desk Agent plays a crucial role in ensuring a welcoming and efficient experience for all guests. This position is responsible for greeting and registering guests, providing exceptional service throughout their stay, and managing the guest's account upon departure. Key duties include guest registration, reservation management, and...