Technical Sales Representative
2 weeks ago
We are seeking a highly skilled Technical Sales Representative to join our team at GILLIG, a leading manufacturer of transit buses in the United States. As a Technical Sales Representative, you will play a critical role in facilitating customer needs and requests, utilizing your knowledge of bus parts and internal resources to provide informative, productive, and efficient solutions.
About the RoleThis is a unique opportunity to work with a stable, successful, and growing organization that has been a Bay Area business for over 132 years. As a Technical Sales Representative, you will be responsible for managing customer accounts within an assigned territory, working closely with Regional Sales Managers to ensure customer satisfaction.
Key Responsibilities- Respond to customer communications in a timely manner, typically same day
- Research correct parts with customers and factory
- Resolve customer complaints and return requests professionally and in a timely manner
- Follow orders through processing to ensure timely shipment
- Update customers regarding status of products ordered and backordered
- Sell parts to meet or exceed established goals
- Manage, price, and respond to customer bid requests
- Analyze sales mix to identify opportunities to increase sales with assigned customers
- Establish and maintain appropriate files and records for customer purchase orders and contracts
- Bachelor's Degree in a business-related field or equivalent years of experience
- Minimum 3 years of sales experience, and/or vehicle parts experience
- Strong computer skills, proficient in Excel, creating worksheets, manipulating data, and using formulas
- Sales experience, including opportunity qualification, pre-call planning, call control, account development, and time management
- Excellent written and verbal communication skills
- Ability to lift up to 25 lbs.
- Working environment is primarily indoors (office and production environment), however, at times, the job may require time spent outdoors
- Regularly required to sit, stand, and walk, and occasionally kneel or squat
$75,000 - $275,000/annual salary + bonus + premium benefits. Pay offered may vary depending on multiple individualized factors, including market location, job classification, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.
GILLIG is an equal employment opportunity and affirmative action employer.
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