Veterinary Service Coordinator
6 days ago
About the Role
We are seeking a highly motivated and organized Pet Health Navigator to join our team at Banfield Pet Hospital. As a key member of our hospital team, you will play a vital role in ensuring that every client and pet receives exceptional care and service.
Responsibilities
- Drive the flow of clients and pets through the hospital, maximizing productivity and providing superior client care.
- Recruit new clients by promoting hospital services and educate them about Optimum Wellness Plans, preventative care, and pet health needs.
- Assist incoming and outgoing clients with completing necessary documentation, entering pet information, and dispensing prescription items.
- Manage finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Requirements
- Able to multitask, manage multiple tasks simultaneously, and provide attentive, courteous, and informative service to clients.
- Demonstrate strong communication skills, both written and verbal, with the ability to read, write, and speak fluent English.
- Provide professional, efficient, and exceptional service at all times, exceeding client expectations and promoting positive word-of-mouth referrals.
Compensation and Benefits
The estimated annual salary for this role is $45,000 - $60,000, depending on experience and qualifications. Additionally, you will receive a comprehensive benefits package, including medical, dental, and vision insurance, as well as paid time off and opportunities for professional growth and development.
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