Customer Service Representative

7 days ago


Conroe, Texas, United States Banfield Full time

Job Title: Customer Service Representative
Job Summary:

The Customer Service Representative drives the flow of clients and pets through our hospital, maximizing the productivity of our veterinary medical team. This role ensures good communication with associates and clients, coordinates the care of clients and pets, and influences clients to return and refer their friends and families.

Key Responsibilities:

  • Livesthe Five Principles of Mars, Inc.
  • Recruits new clients by promoting hospital services
  • Coordinates the flow of clients and pets to ensure superior client care
  • Maximizes the number of pets seen by the hospital team
  • Provides professional and efficient service at all times
  • Educates clients about Optimum Wellness Plans and preventative care
  • Assists incoming and outgoing clients with documentation and information
  • Manages finances and conducts administrative functions

Estimated Salary:$55,000 - $65,000 per year

About Banfield:

Banfield is a leading pet health care provider dedicated to delivering high-quality care for pets. Our hospitals offer a range of services, including routine check-ups, vaccinations, and dental care.



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