Client Service Coordinator Specialist

6 days ago


Conroe, Texas, United States Banfield Full time
Job Summary:

We are seeking a highly skilled Client Service Coordinator to join our team at Banfield. As a key member of our hospital staff, you will be responsible for providing exceptional client service and driving the flow of clients and pets through our hospital.

About the Role:

This is an excellent opportunity for someone who is passionate about delivering outstanding customer service and has strong communication skills. You will work closely with our veterinary medical team to ensure that clients receive the highest level of care and attention.

Responsibilities:
  • Provide professional and efficient service to clients at all times.
  • Actively recruit new clients by promoting hospital services and ensuring superior client care.
  • Maximize the number of pets seen by the hospital team through efficient management of hospital operations.
  • Assist clients with their pets' needs, including entering pet information and history into our computer system.
  • Manage finances accurately, including maintaining balances and using proper opening and closing procedures.
Requirements:

To be successful in this role, you will need to have:

  • Excellent communication and interpersonal skills.
  • A high level of organization and ability to multitask.
  • The ability to work effectively in a fast-paced environment.
  • A strong understanding of customer service principles and practices.
  • Basic math skills and accuracy when handling finances.
What We Offer:

As a valued member of our team, you can expect:

  • A competitive salary of $45,000 - $55,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Ongoing training and development opportunities to help you grow in your career.
  • A dynamic and supportive work environment.


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