Assistant Manager Lead

6 days ago


Murfreesboro, Tennessee, United States Dairy Queen 41646 Full time
Job Title: Assistant Manager Lead

Location: Dairy Queen 41646

Salary: Estimated $45,000 - $60,000 per year based on industry standards and location.

This role is responsible for overseeing the daily operations of a high-volume restaurant. The ideal candidate will have prior management experience in a fast-paced environment, with excellent customer service and employee relation skills.

Key Responsibilities:
  • Manage entire operation of restaurant during scheduled shifts.
  • Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.
  • Assist in the execution of the restaurant's business plan as directed by the General Manager.
  • Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant.
  • Ensure guest service in all areas meets company standards.
  • Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.

Requirements:
  • One to three years of management in a high volume restaurant preferred, QSR experience strongly preferred.
  • High School diploma or equivalent required.
  • Qualified candidates must have excellent customer service and employee relation skills.

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