Retail Operations Manager
3 weeks ago
About Us:
At Twice Daily, we are a leading convenience store chain with a strong presence in the Southeast. Our mission is to provide an exceptional customer experience, and we're looking for dedicated team members to help us achieve this goal.
Job Summary:
We are seeking a highly motivated and experienced Retail Assistant Manager to join our team. The successful candidate will be responsible for supervising all aspects of store operations, ensuring excellent customer service, and driving sales growth.
Key Responsibilities:
- Serve as a retail ambassador for Twice Daily, embodying our brand values and delivering exceptional customer experiences.
- Supervise and train staff to ensure seamless daily operations, maintain high standards of quality, and exceed customer expectations.
- Maintain accurate inventory levels, freshness, and product rotation standards, ensuring efficient stock management and minimizing waste.
- Develop and implement effective marketing strategies to drive sales growth, increase customer engagement, and build brand loyalty.
- Foster a positive and inclusive work environment, promoting teamwork, open communication, and employee development.
- Collaborate with the General Manager to achieve business objectives, improve operational efficiency, and enhance customer satisfaction.
Requirements:
- High school diploma or equivalent required; associate's degree in business administration or a related field preferred.
- At least 2 years of experience in retail management, preferably in the convenience store industry.
- Strong leadership skills, ability to motivate and develop teams, and excellent communication skills.
- Prior experience in cash handling, inventory management, and customer service is essential.
- Able to lift up to 50 pounds, stand for long periods, and work in a fast-paced environment.
What We Offer:
- An estimated salary range of $45,000 - $60,000 per year, depending on experience.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and advance your career.
- A dynamic and supportive work environment, promoting collaboration, innovation, and growth.
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