Community Operations Manager
1 week ago
Peak Living is seeking a qualified Community Manager to support and assist in all aspects of community operations in California.
Responsibilities
- Supervise community associates and ensure compliance with tax credit requirements.
- Support customer service and leasing standards.
- Respond to resident requests and resolve issues promptly and courteously.
- Direct marketing efforts and prepare lease agreements.
- Recommend rental rate adjustments and concessions.
- Review resident files and accounting records to determine unpaid fees and implement collection procedures.
- Prepare weekly and monthly reports, including delinquency reports and utility tracking spreadsheets.
- Direct resident activities and maintain resident loyalty and retention programs.
- Identify areas for improvement and improve efficiency, productivity, and profitability.
- Research and shop the competition to ensure alignment with market conditions.
Qualifications
- Minimum 3 years' experience as a Community Manager or Assistant Community Manager in multi-family housing or similar industry.
- High school diploma or equivalent required.
- College education, CAM or ARM certification preferred.
- Housing Credit Certified Professional (HCCP) designation preferred.
- Valid driver's license and ability to communicate in English.
Why Work with Peak Living
- 3 weeks of paid time off (PTO).
- 10 paid holidays + 3 floating holidays.
- Medical, dental, and vision plans.
- 401k matching.
- Employee referral bonus program.
- Employee assistance program.
- Employee appreciation events.
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