Community Operations Manager

1 week ago


San Bernardino, California, United States Peak Living Full time
Job Description

Peak Living is seeking a qualified Community Manager to support and assist in all aspects of community operations in California.

Responsibilities
  • Supervise community associates and ensure compliance with tax credit requirements.
  • Support customer service and leasing standards.
  • Respond to resident requests and resolve issues promptly and courteously.
  • Direct marketing efforts and prepare lease agreements.
  • Recommend rental rate adjustments and concessions.
  • Review resident files and accounting records to determine unpaid fees and implement collection procedures.
  • Prepare weekly and monthly reports, including delinquency reports and utility tracking spreadsheets.
  • Direct resident activities and maintain resident loyalty and retention programs.
  • Identify areas for improvement and improve efficiency, productivity, and profitability.
  • Research and shop the competition to ensure alignment with market conditions.

Qualifications
  • Minimum 3 years' experience as a Community Manager or Assistant Community Manager in multi-family housing or similar industry.
  • High school diploma or equivalent required.
  • College education, CAM or ARM certification preferred.
  • Housing Credit Certified Professional (HCCP) designation preferred.
  • Valid driver's license and ability to communicate in English.

Why Work with Peak Living
  • 3 weeks of paid time off (PTO).
  • 10 paid holidays + 3 floating holidays.
  • Medical, dental, and vision plans.
  • 401k matching.
  • Employee referral bonus program.
  • Employee assistance program.
  • Employee appreciation events.


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