Operations Manager

2 days ago


San Bernardino, California, United States Estes Express Full time
Job Title: Operations Manager

Estes Express is seeking an experienced Operations Manager to lead our LTL terminal operations. As a key member of our team, you will be responsible for overseeing the daily activities of our terminal, ensuring efficient and safe operations, and providing exceptional customer service.

Key Responsibilities:
  • Lead and direct employees to achieve operational excellence, including setting goals, monitoring performance, and providing coaching and development opportunities.
  • Manage terminal operations, including dock planning, scheduling, and freight handling, to ensure timely pickup and delivery of freight.
  • Enforce compliance with company policies, safety rules, and government regulations, and ensure a safe working environment for employees.
  • Develop and implement strategies to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Collaborate with terminal managers and other stakeholders to achieve business objectives and resolve operational issues.
Requirements:
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 5 years of supervisory experience in a transportation or logistics environment.
  • Strong leadership and communication skills, with the ability to motivate and develop employees.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
  • Strong customer service focus, with the ability to build and maintain relationships with customers and stakeholders.
Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Regularly required to talk or hear.
  • Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Frequently required to sit and use hands to fingers, handle, or feel or operate computers and other standard office equipment.
  • Occasionally required to stand, walk, lift, twist, turn, and reach with hands and arms.
Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequently exposed to work near moving mechanical parts and fumes or airborne particles.
  • May be required to work in high/precarious places, with hazardous materials, and in various weather conditions.
  • Noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.


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