Transportation Operations Manager

3 weeks ago


San Bernardino, California, United States Werner Enterprises Full time
Job Title: Transportation Manager

The Transportation Manager is a key role within Werner Enterprises, responsible for overseeing the day-to-day operations of our transportation department. This includes managing driver relations, customer service, revenue generation, safety, equipment maintenance, and driver payroll.

Key Responsibilities:
  • Build and maintain strong relationships with drivers through effective communication, understanding their needs, and providing solutions to address their concerns.
  • Collaborate with logistics managers to optimize driver loads, ensuring efficient routes, and meeting customer expectations.
  • Develop and implement strategies to improve customer satisfaction, value, and loyalty.
  • Interface with various departments, including billing, customer service, risk, safety, payroll, fuel, maintenance, and external vendors.
  • Work closely with logistics managers to fill and maintain a full board of drivers.
  • Perform other related duties as assigned by the Dedicated Logistics Manager.
Qualifications:

Requirements:

  • A Bachelor's degree in Business Administration, Marketing, or Transportation/Logistics, or equivalent experience in fleet management or transportation.
  • Two to three years of experience in the truckload industry, with a focus on fleet management or transportation.
  • Strong organizational skills, proven management ability, and skill in operating a computer terminal and satellite communications system.

Preferred Qualifications:

  • Supervisory experience in a transportation or logistics environment.

Equal Employment Opportunity:

Werner Enterprises is an equal employment opportunity employer and welcomes applicants from diverse backgrounds. We are committed to providing a work environment that is free from discrimination and harassment.



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