Sales Support Specialist
2 weeks ago
Community Overview: Vitalia Active Adult Community is dedicated to providing a supportive and engaging environment for seniors.
Position: Senior Living Coordinator
Type: Full Time
Location: North Olmsted, Ohio
Shift Schedule: Monday-Friday 8:30am-5pm, with alternating weekends
About Us: At Arrow Senior Living, we pride ourselves on fostering a home-like atmosphere not only for our residents but also for our team members. Our core values guide our mission to enhance the quality of life for those we serve.
Key Responsibilities:
- Empathetic Engagement: Understand and prioritize the importance of empathy in creating meaningful connections with potential residents and their families during emotionally charged times.
- Knowledge Communication: Accurately input and manage lead information in our database, ensuring that prospective residents receive comprehensive details about senior living options and next steps.
- Lead Development: Cultivate relationships with leads through various outreach methods, including phone calls and community tours, while meticulously documenting all interactions.
- Exceptional Hosting: Provide outstanding experiences for leads during community tours and events.
- Minimum age of eighteen (18) years.
- High school diploma or equivalent required.
- Proficient in reading, writing, and communicating in English at a 12th-grade level.
- Strong verbal and written communication skills.
- Positive, energetic demeanor with a genuine love for our residents.
- Professional appearance and conduct.
- Able to follow instructions and apply problem-solving skills as necessary.
- Must pass a criminal background check.
- Good physical and mental health, verified by a recent health screening.
- 401(k) plan with company match.
- Medical, Dental, and Vision insurance.
- Disability insurance.
- Employee assistance program.
- Recognition programs for employees.
- Life insurance.
- Paid time off accrual.
- Tuition reimbursement options.
- Employee referral incentives.
- Complimentary meals during shifts.
- Daily pay options available.
- Direct deposit for payroll.
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