Box Office Associate
4 days ago
**About the Role:**
We are seeking a highly organized and customer-focused individual to join our box office team as a Box Office Associate. In this role, you will be responsible for selling tickets to customers over the phone and in person, fielding all phone calls that come to the venue, and answering customer questions.
Key Responsibilities:
- Selling tickets to customers over the phone and in person
- Fielding all phone calls that come to the venue
- Answering customer questions and providing excellent customer service
- Managing dining reservations and band guest lists
- Coordinating with security, marketing, and floor staff on show days
- Responding to customer inquiries by phone and email
- Taking and organizing reservations for the venue's VIP space
- Using our in-house ticketing system to sell and refund tickets and provide ticket counts
Requirements:
- A friendly and outgoing attitude
- Knowledge of upcoming shows and venue policies
- Strong organizational skills
- Great customer service skills
- Ability to work afternoons and some weekend nights
Estimated Salary: $40,000 - $50,000 per year
The State Theatre is a nationally recognized hot spot for touring bands of all genres and has been awarded multiple accolades as the best place to see live music in the Washington DC metro area.
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