Theatre Box Office Associate

2 days ago


Falls Church, Virginia, United States The State Theatre Full time
Job Description

The State Theatre, a nationally recognized hot spot for touring bands of all genres, is seeking an experienced Event Ticketing Professional to join its team. As the primary point of contact for customers, this individual will be responsible for selling tickets over the phone and in person, handling customer inquiries, and providing exceptional customer service.

This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate will have experience working in a live music venue or similar setting and be knowledgeable about various genres of music.

Responsibilities include:

Sales and Customer Service

  • Selling event tickets over the phone and in person
  • Providing exceptional customer service and resolving customer complaints

Ticket Management

  • Managing ticket inventory and sales data
  • Processing refunds and exchanges

Communication and Collaboration

  • Coordinating with security, marketing, and floor staff on event days
  • Responding to customer inquiries via phone and email

We offer a competitive salary of $45,000 - $55,000 per year, based on experience, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who enjoys live music, please submit your application today.



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