Leader, Billing Operations Manager
1 day ago
MVP Health Care is seeking a skilled and experienced Leader, Billing & Payment Operations to join our team. As a key member of our operations team, you will be responsible for overseeing a team dedicated to premium billing and payment functions for both group and individual customers across our diverse product lines.
Key Responsibilities- Proactively lead a team to manage premium billing and payment operations, ensuring efficient balance collection and minimizing bad debt.
- Implement best practices to standardize, maintain, and monitor key metrics and process controls for audit and compliance purposes.
- Manage various premium billing cycles, oversee the distribution of group and customer invoices, and drive initiatives for improving digital adoption and techniques in premium billing.
- Coordinate with enrollment teams and customer service to handle terminations for non-payment and reinstatements, ensuring seamless communication and adherence to policy.
- Bachelor's degree in Business Administration, Finance, Healthcare Administration, or a related field.
- At least 5 years of experience in premium billing, collections, or a related area within the healthcare finance sector.
- Exceptional leadership skills with the ability to inspire and develop a high-performing team.
- Strategic thinker with the capability to effectively organize workloads and resources, allocate tasks, and meet deadlines.
- Competitive compensation and comprehensive benefits focused on well-being.
- A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team.
- Growth opportunities to uplevel your career.
Hybrid to Schenectady OR Rochester, NY
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