Technical Systems Analyst

1 day ago

Huntington Beach, California, United States Cabell Huntington HospitalSt. Mary Full time
Job Title: Technical Systems Analyst

At Cabell Huntington Hospital/St. Mary, we are seeking a highly skilled Technical Systems Analyst to join our team. As a Technical Systems Analyst, you will be responsible for providing technical support and assistance to customers, ensuring a high level of customer satisfaction.

Key Responsibilities:
  • Respond to customer inquiries and provide technical assistance via phone, email, or in-person.
  • Offer technical support with the delivery, configuration, setup, maintenance, and troubleshooting of computer systems, hardware, and software.
  • Install new software and hardware systems as needed.
  • Oversee new system installation and setup, customizing PCs to meet the needs of our staff.
  • Provide references for users by writing and maintaining user documentation and providing help desk support.
  • Answer support calls in a respectful manner and log tickets timely to track and audit customer issues.
  • Provide immediate troubleshooting assistance when necessary to ensure continued efficient operation of the systems.
  • Demonstrate patience when working with customers for support.
  • Work independently under general direction of supervisor.
  • Attend meetings as requested to learn and support customer needs.
  • Communicate in a clear and concise manner to aid in customer understanding of system functionality.
  • Create or log an enhancement for creation of specialized queries at the request of nurse managers.
  • Use positive language to create positive perceptions about our company, software, and service.
  • Maintain a positive persona even when dealing with frustrated customers in no-win situations.
  • Maintain good time management for processes and projects and be transparent.
  • Document issue resolution well and communicate to peers for improved support.
  • Strive for service excellence in process and practice.
Requirements:
  • An Associate's degree in computer science or a related field.
  • A strong working knowledge of computer systems, hardware, and software.
  • Good problem-solving, analytical, and team-working skills.
  • Excellent communication and interpersonal skills.
  • An openness to learning new technologies.
Preferred Qualifications:
  • A degree in Health Information Systems or a related field.
  • 3 years of education and 3 years of work experience.
  • 2 years of education and 5 years of work experience.
  • 1 year of education and 7 years of work experience.
  • 0 college education and 9 years of work experience.
Key Skills:
  • Effective communication skills with the ability to communicate in a clear and concise manner.
  • Strong oral and written communication skills with the ability to maintain composure in difficult and complex communications with physicians and other professionals.
  • Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information.
  • Advanced knowledge of and ability to use computers, including various software programs such as word processing, spreadsheets, and databases.
Effective Human Relations Abilities:
  • Ability to collaborate within alliances and promote teamwork.
  • Ability to ensure a high level of customer satisfaction, including employees, patients, visitors, faculty, referring physicians, and external stakeholders.
Detail-Oriented and Self-Motivated:
  • Ability to work in a team environment and to collaborate with a variety of professionals.
  • Techniques and problem analysis/resolution skills.
  • Ability to instruct and motivate employees and identify areas in need of improvement.
  • Ability to work occasional off-hours schedules as required.
Critical Thinking:
  • Ability to look at documents and electronic information.
  • Attention to detail with strong organizational skills.
  • Ability to work on multiple tasks at any one time while maintaining high quality standards.
  • Experience providing customer/department/end-user support of health information systems.

  • Business Systems Analyst

    4 days ago

    Huntington Beach, California, United States Cabell Huntington HospitalSt. Mary Full time

    Job DescriptionThe Business Systems Analyst will play a key role in analyzing, designing, and implementing automated systems to improve healthcare business management initiatives and strategies. This position will investigate problems related to business solutions, provide application support, and examine existing and new systems for improvement.Key...

  • Technical Support Specialist

    7 days ago

    Huntington Beach, California, United States Cabell Huntington HospitalSt. Mary Full time

    Job DescriptionMarshall Health Network is seeking a qualified candidate to fill a User Support Analyst vacancy. With technical guidance from the Network Administrator, the PC/Network Support Analyst functions as a technician performing installation and support of printers, personal computers (PC's), peripheral equipment, and end user network connectivity.Key...

  • Data Analyst I or II

    2 days ago

    Huntington Beach, California, United States Marshall Health Network Full time

    The Data Analyst is responsible for performing work related to creation of performance measurement and operational, financial, and clinical analytics.They will produce critical information for all levels of management, on both a regular schedule and ad hoc as requested, to be used to understand performance at the project, department, and organizational level...

  • Data Analyst

    4 days ago

    Huntington Beach, California, United States Marshall Health Network Full time

    Job Title: Data AnalystThe Data Analyst is a critical role within Marshall Health Network, responsible for driving business decisions through data-driven insights. As a key member of our analytics team, you will work closely with stakeholders to identify business needs and develop data solutions to address them.Key Responsibilities:Provide thought leadership...

  • ServiceNow Business Systems Analyst

    4 weeks ago

    Huntington Park, California, United States STAND 8 Technology Services Full time

    Job Title: ServiceNow Business Systems AnalystSTAND 8 Technology Services is seeking a highly skilled ServiceNow Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in designing and implementing ServiceNow solutions that meet the needs of our clients.Responsibilities:Collect and analyze business...

  • Business Systems Analyst

    4 days ago

    Long Beach, California, United States SCAN Health Plan Full time

    About the JobAs a Business Systems Analyst at SCAN Health Plan, you will play a critical role in supporting organizational decision-making by transforming healthcare operations data into actionable system solutions. You will work closely with technical staff to formulate EDW-centric solutions consistent with organizational objectives.Your...

  • Data Analyst II

    4 days ago

    Huntington Beach, California, United States Marshall Health Network Full time

    Job Title: Data Analyst IIMarshall Health Network is seeking a highly skilled Data Analyst II to join our team. As a key member of our analytics team, you will be responsible for creating performance measurement and operational, financial, and clinical analytics.Key Responsibilities:Develop and maintain complex data models and analytics tools to support...

  • Business Systems Analyst, Consultant

    3 days ago

    Long Beach, California, United States Blue Shield Of California Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst and Consultant to join our team at Blue Shield of California. As a key member of our Reporting, Analysis and Administration team, you will play a critical role in supporting the design, development, and management of our Verint, Genesys, and Avaya platforms.Your primary responsibilities...

  • Business Systems Analyst

    3 weeks ago

    Long Beach, California, United States Blue Shield of California Full time

    Your RoleAs a Business Systems Analyst, Consultant at Blue Shield of California, you will be part of the Reporting, Analysis and Administration team that supports the design, development, and management of Verint, Genesys and Avaya platforms. Your expertise will be crucial in providing business support and managing requirements deliverables.Your WorkIn this...

  • Forensic DNA Analyst III

    1 day ago

    Huntington Beach, California, United States Marshall University Full time

    Job SummaryMarshall University is seeking a highly skilled Forensic DNA Analyst III to join our team. As a lead capacity, this individual will assume additional responsibilities and conduct complex analysis on forensic samples and relationships submitted for DNA identification at an advanced level in accordance with established protocol.The successful...

  • Senior Finance Analyst

    4 days ago

    Huntington Beach, California, United States City of Huntington Beach, CA Full time

    Job Title: Senior Finance Analyst/Principal Finance AnalystJoin the City of Huntington Beach, CA as a Senior Finance Analyst or Principal Finance Analyst in the Finance Department. As a key member of our team, you will be responsible for performing advanced professional-level accounting, budgetary, and financial analysis and reporting related to the City's...

  • Budget Analyst

    4 weeks ago

    Huntington Beach, California, United States Family Service League Inc. Full time

    Job Title: Budget AnalystFamily Service League Inc. is seeking a highly skilled Budget Analyst to join our team. As a key member of our financial planning team, you will be responsible for analyzing and interpreting financial data, developing and implementing financial forecasting models, and preparing detailed reports to ensure compliance with accounting...

  • Senior Finance Analyst

    4 days ago

    Huntington Beach, California, United States City of Huntington Beach, CA Full time

    Job Title: Senior Finance Analyst/Principal Finance AnalystJoin the City of Huntington Beach, CA as a Senior Finance Analyst or Principal Finance Analyst in the Finance Department. As a key member of our team, you will be responsible for performing advanced professional-level accounting, budgetary, and financial analysis and reporting related to the City's...

  • Business Systems Analyst

    2 weeks ago

    Long Beach, California, United States Blue Shield of California Full time

    About the RoleBlue Shield of California is seeking a highly skilled Business Systems Analyst to join our Reporting, Analysis and Administration team. As a key member of our team, you will be responsible for designing, developing, and managing Verint, Genesys, and Avaya platforms to support our business initiatives.Key ResponsibilitiesConsult and lead complex...

  • Laboratory Analyst II

    1 week ago

    Huntington Beach, California, United States EMSL Analytical Full time

    Job Title: Laboratory Analyst IILA Testing is seeking a skilled Laboratory Analyst II to join its team in Huntington Beach, CA. This role involves working in a commercial laboratory setting, specializing in asbestos analysis.Key Responsibilities:Preparation and analysis of bulk and solid materials for asbestos content using PLM (Polarized Light...

  • Senior Finance Analyst

    4 days ago

    Huntington Beach, California, United States City of Huntington Beach, CA Full time

    Job Title: Senior Finance Analyst/Principal Finance AnalystJoin the City of Huntington Beach, CA as a Senior Finance Analyst or Principal Finance Analyst in the Finance Department. We are seeking highly skilled professionals to perform advanced financial analysis, budgeting, and financial reporting tasks.About the Role:The Senior Finance Analyst will perform...

  • Laboratory Analyst II

    5 days ago

    Huntington Beach, California, United States EMSL Analytical Full time

    Job Title: Laboratory Analyst IIWe are seeking a highly skilled Laboratory Analyst II to join our team at LA Testing in Huntington Beach, CA. As a Laboratory Analyst II, you will be responsible for preparing and analyzing asbestos samples using PLM (Polarized Light Microscopy) and TEM (Transmission Electron Microscopy) techniques.Responsibilities:Preparation...

  • Applications Systems Analyst

    3 weeks ago

    Long Beach, California, United States Dental Health Services Full time

    Job OverviewWe are seeking a highly skilled Applications Systems Analyst to join our team at Dental Health Services. As a key member of our IT department, you will be responsible for providing ownership, operations, training, and maintenance of our selected software tools.Key ResponsibilitiesAct as the primary point of contact for all employees for assigned...

  • Business Systems Analyst, Consultant

    4 days ago

    Long Beach, California, United States Blue Shield Of California Full time

    About the RoleWe are seeking a highly skilled Business Systems Analyst, Consultant to join our team at Blue Shield of California. As a key member of our Reporting, Analysis and Administration team, you will play a critical role in supporting the design, development, and management of Verint, Genesys, and Avaya platforms.Key ResponsibilitiesConsult and lead...

  • Cyber Security Analyst

    3 days ago

    Huntington Beach, California, United States TEKsystems Full time

    Job OverviewWe are seeking a highly skilled Cyber Security Analyst to join our team at TEKsystems. As a key member of our security team, you will be responsible for the day-to-day support, maintenance, and monitoring of various IT Security appliances.Key Responsibilities:Assist in the enforcement of corporate IT security policiesWork on various projects to...