Generator Service Administrator

4 weeks ago


Orlando, Florida, United States ACF Ltd Full time
Job Summary: We are seeking a skilled Generator Service Administrator to join our team at ACF Ltd. The successful candidate will be responsible for the administrative functions of the generator service department, including work order processing and data management of specific accounts.

Key Responsibilities:
  • Print previews, filing, and logging of all completed warranty claims daily
  • Input and close warranty claims on the web portal daily
  • Reconcile Service Productivity Report
  • Coordinate with Service Sales Consultant to enter preventative maintenance (PM) agreements into FieldServio
  • Electronic data maintenance and management
  • Typing and logging of all service quotations as needed

Clerical Duties:
  • May be required to respond to service calls after hours in the absence of the Service Manager
  • Working knowledge of Microsoft Office applications such as Excel, Word, Outlook, and Internet Explorer, as well as the ability to learn the Company's FieldServio business information system
  • Skilled in the areas of interpersonal communication, organization, accuracy, and professional verbal and written communication, and detailed oriented
  • Ability to work independently on assigned tasks as well as accept direction from Management
  • Work environment requires exposure to computer screen, typing/mouse usage, climbing, and extended periods of sedentary work
  • Ability to lift materials up to 10 pounds

Minimum Job Qualifications:
  • Associate's degree or equivalent technical school, or 2-3 years of accounting work experience, or any equivalent combination of education and experience


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