Collision Repair Center Manager
2 weeks ago
At Quality Talent Group, we're seeking a highly skilled Collision Repair Center Manager to join our team. As a key member of our operations team, you'll be responsible for leading our collision repair center to achieve exceptional results.
Responsibilities- Meet or Exceed Location Revenue Goals: Manage the front and back of shop to ensure a high level of shop throughput, production quality, and efficiency.
- Labor Assignment and Production Management: Assign repair jobs to Body Technicians and prioritize vehicles for teardown or paint.
- Teammate Support: Support teammates during peak times by receiving customers, checking-in vehicles, and writing estimates as needed.
- Monitor and Attain Production Goals and Standards: Ensure all repairs meet Crash Champions and I-Car quality standards, and back of shop PPE protocol is upheld for teammate safety.
- Complete Shop Payroll and Staffing: Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave.
- Manage Daily Production Flow: Communicate with team to ensure production is moving as needed to meet delivery requirements.
- Write DRP Complaint Estimates: Write complete estimates after full disassembly and damage discovery, update CE's estimates as needed, and lock final estimates.
- Team Acquisition, Coaching, and Development: Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities.
- Knowledge of Collision Industry: High-level knowledge of insurance procedures and requirements for a variety of carriers.
- Aptitude in Decision-Making and Problem Solving: Ability to lead and work collaboratively with others to meet shared objectives.
- Ability to Meet Deadlines and Achieve Successful Results: Demonstrated ability to meet deadlines and achieve successful results.
- Proficient Knowledge and Use of Estimating Software: Proficient knowledge and use of estimating software, CCC ONE Total Repair Software.
- Valid Driver's License Required: Valid driver's license required.
- Competitive Pay
- Weekly Paychecks
- 401K with Company Match
- Medical/Vision/Dental Insurance
- Additional Elective Benefits
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