Healthcare Administrative Assistant

2 weeks ago

Beacon, New York, United States Family Services Inc. Full time
Job Overview

Position: Medical Receptionist

Status: Part-Time, Non-Exempt, 24 hours per week

Compensation: $17.00 per hour

Supervisor: Office Manager

Role Summary:

  • The Medical Receptionist is responsible for providing essential clerical support within a healthcare environment.
  • Key duties include welcoming clients and visitors, managing appointment scheduling both in-person and virtually, making reminder calls, collecting payments, and handling incoming calls efficiently.
  • Additional responsibilities encompass maintaining organized documentation, performing routine clerical tasks such as filing, photocopying, and managing office supplies.
  • Other tasks may be assigned as necessary.

Qualifications:

  • High school diploma or equivalent is required.
  • A minimum of one year of full-time clerical experience or completion of a relevant training program with an internship is preferred.

Benefits Offered:

  • Comprehensive medical, dental, and vision insurance.
  • 403(b) retirement plan with employer matching contributions.
  • Generous paid time off including vacation, holidays, sick leave, and personal days.
  • Access to a Compassionate Leave Program for employees to donate or receive unused time off.
  • Group term life and long-term disability insurance options.
  • Supplemental life insurance and accidental death and dismemberment coverage.
  • Additional insurance options through Aflac.
  • Employee assistance program (EAP) available.
  • Pet insurance options.

Our Mission:

Family Services is dedicated to connecting individuals with the support they need, enhancing their lives and communities, and fostering a safer, stronger Hudson Valley.

Core Values:

  • Compassion: Showing empathy and understanding towards others.
  • Integrity: Upholding honesty and reliability.
  • Hope: Believing in the resilience of the human spirit.
  • Diversity: Valuing a community enriched by diverse perspectives.
  • Respect: Treating all individuals with dignity.
  • Community: Acknowledging the importance of collaboration and shared strengths.
  • Justice: Advocating for social and economic fairness.
  • Quality: Striving for excellence in all endeavors.

Key Responsibilities:

  • Primary focus on managing client scheduling and check-in/check-out processes.
  • Conducting reminder calls for upcoming appointments.
  • Performing accurate data entry within an integrated electronic medical record system and providing routine information regarding clinic services.
  • Collecting and recording daily fees, including service charges and copays.
  • Reviewing documentation for accuracy and compliance.
  • Scanning and filing records according to established guidelines.
  • Maintaining accurate records of employee time and benefits.
  • Ensuring adherence to privacy practices and HIPAA regulations.
  • Supporting full-time office staff to ensure all tasks are completed efficiently.

Required Competencies:

  • Proficient in grammar, spelling, and punctuation to ensure accuracy in documentation.
  • Familiarity with word processing and database management software.
  • Understanding of office procedures and effective communication with staff and clients.
  • Basic arithmetic skills for fee verification.
  • Ability to operate office equipment efficiently.
  • Willingness to learn and adhere to established procedures.
  • Capability to provide information and assistance to clients and the public.
  • Ability to maintain collaborative relationships with clinical and clerical staff.

Additional Requirements:

  • Personal attributes suitable for the responsibilities of the role.
  • Physical condition appropriate for the demands of the position.

Family Services, Inc. is committed to creating a diverse workforce that reflects the community we serve and adheres to all laws prohibiting discrimination in hiring and employment.

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