Operations Coordinator

3 days ago


Millington, Tennessee, United States Austin Allen Company, LLC Full time
About the Role

Austin Allen Company, LLC is seeking a highly skilled Operations Coordinator & Field Service Manager to join our team. As a key member of our operations team, you will be responsible for coordinating and managing the daily activities of our technical field service personnel.

Key Responsibilities
  • Scheduling and managing the everyday activities of technical field service personnel
  • Dispatching field service technicians and personnel
  • Communicating with management, customers, and technicians
  • Collaborating with other coordinators to optimize labor utilization
  • Working with Service Technicians on sourcing parts and coordination and expediting to the job site
  • Responding to major contracted customers with daily service call updates and tracking information
  • Maintaining service call dispatching and use of tracking systems
Requirements
  • Engineering Degree
  • At least 3 years of Coordinating and/or Planning experience
  • Ability to handle multiple tasks simultaneously
  • Solid experience with Microsoft Office programs such as Excel, Word, etc.
  • Must be detail oriented
  • Experience in the Service Industry is highly desirable

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