Business Operations Manager

4 weeks ago


Wilmington, Delaware, United States Nemours Full time
Job Summary

The Business Operations Manager - Advanced Delivery Unit will be responsible for supporting the financial and operational vitality and success of the Advanced Delivery Program (ADP) at Nemours. This position will utilize software tools to generate, analyze, and report on financial, contractual, utilization, and operational data. The primary support will be for the Vice President of Business Operations for Cardiovascular Medicine and Perinatal Advanced Delivery Program.

Key Responsibilities

• Responsible for financial reporting of data generated from the ADP and externally from Nemours sources and partners.
• Present timely reports to leadership in user-friendly terms conducive to action planning.
• Participate in meetings with Department/Institutional leaders/groups/individuals to engage in data/metrics to drive understanding and encourage dialogue.
• Actively engage in and identify opportunities for Continuous Improvement initiatives extending to full scope of operations within Unit as indicated from thoughtful analysis of data.
• Collaborate with clinical and non-clinical administration to review financial and operational data, develop counter measures as appropriate, and, when necessary, provide education.
• Provide appropriate support to revenue cycle personnel such as scheduling, registration, authorization and utilization management, financial counseling, and billing to ensure claims are paid appropriately by both insurance and patient/families.
• Exercise of responsibility to be compliant with Nemours policies, legal and regulatory requirements, and GAAP.

Requirements

A Bachelors' degree in Accounting/Finance/Business is required, with 3-5 years of job-related experience. Strong preference for healthcare experience in financial data mining, reporting and analysis.

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