Store Operations Manager
2 days ago
Description:
As a General Manager at Jimmy John's, you will play a key role in driving business success by creating and leading a highly productive environment. This involves building a motivated team, ensuring an extraordinary guest experience, and balancing other priorities. Your focus will be on strategic, operational, and leadership excellence.
Key Responsibilities:
• Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission.
• Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Maintain relationships with suppliers (inventory management, shipments, etc.).
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members are in compliance as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Jimmy John's brand standards.
• Drive implementation of company programs through action planning and inspiring team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
Qualifications:
• High school diploma required. Associate or bachelor's degree in business, hospitality management, or similar field is preferred.
• Minimum 2 years' experience as a manager or supervisor of a team in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Exceptional interpersonal skills - you are energized by working with people.
• Act with integrity, honesty, and knowledge that promotes our culture, values, and mission.
• Act with a customer comes first attitude and connecting with the customer. Discover and respond to customer needs.
• A bias towards actions - you do not hesitate to roll up your sleeves and do whatever it takes to get the job done.
• Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays.
About Us:
At Jimmy John's, we slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983.
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