Restaurant Operations Manager

4 weeks ago


Wilmington, Delaware, United States SUMMERWOOD MASTER Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Summerwood Master. As an Assistant Restaurant General Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Assist the Restaurant General Manager in overseeing daily restaurant operations, including customer service, food preparation, and inventory management.
  • Develop and implement strategies to improve customer satisfaction, sales growth, and employee engagement.
  • Monitor and analyze financial performance, including sales, labor, and inventory costs, to identify areas for improvement.
  • Supervise and train restaurant staff, including management and hourly employees, to ensure they meet company standards and expectations.
  • Collaborate with the Restaurant General Manager to develop and implement plans to achieve business objectives, including sales growth, customer satisfaction, and employee engagement.
Requirements
  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or related field preferred.
  • Minimum 2 years of experience in restaurant management, with a proven track record of success in customer service, sales growth, and employee engagement.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Ability to analyze financial data, identify trends, and develop strategies to improve performance.
  • Knowledge of restaurant operations, including food preparation, inventory management, and customer service standards.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team of professionals who share your passion for delivering exceptional customer service and driving sales growth.


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