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Assistant Manager Opportunity

2 months ago

South Lake Tahoe, California, United States Planet Fitness Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Planet Fitness. As a key member of our operations team, you will play a critical role in ensuring the success of our clubs and delivering an exceptional member experience.

Key Responsibilities
  • Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
  • Drive club metrics in alignment with business performance.
  • Lead by example and inspire teammates to deliver exceptional service and operational excellence.
  • Monitor inventory and review daily/weekly/monthly sales numbers with club manager to identify opportunities and modify execution as needed to improve performance.
  • Uphold company standards to deliver the mission and values; manage a clean, friendly, and well-maintained club.
  • Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
  • Assist in overseeing club audits to ensure that all areas of the club are clean, neat, organized, and in "like new" condition.
  • Front End employees to promote career growth through training, development, and performance assessment.
  • Perform other duties as assigned by the Club Manager.
Requirements
  • Must be a minimum of 18 years of age.
  • High School Diploma/GED equivalent.
  • Excellent Customer Service skills with a high degree of member care.
  • Previous experience leading teams in the retail or fitness environment.
  • Self-starter, motivated and enthusiastic about creating the best experience for members.
  • Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.
About Planet Fitness

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.