Assistant Manager

2 days ago

South Lake Tahoe, California, United States Planet Fitness Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Planet Fitness. As a key member of our operations team, you will be responsible for assisting with the oversight of club operations, ensuring an exceptional member experience, and driving financial stability.

Key Responsibilities
  • Assist in the interviewing and recruitment process by completing initial phone interviews of member service representatives and fitness trainers.
  • Drive club metrics in alignment with business performance.
  • Lead by example and inspire teammates to deliver exceptional service and operational excellence.
  • Monitor inventory and review daily/weekly/monthly sales numbers with the club manager to identify opportunities and modify execution as needed.
  • Uphold company standards to deliver the mission and values, managing a clean, friendly, and well-maintained club.
  • Ensure teammates consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
  • Assist in overseeing club audits to ensure all areas of the club are clean, neat, organized, and in 'like new' condition.
  • Front-end employees to promote career growth through training, development, and performance assessment.
Requirements
  • Must be a minimum of 18 years of age.
  • High School Diploma/GED equivalent.
  • Excellent customer service skills with a high degree of member care.
  • Previous experience leading teams in the retail or fitness environment.
  • Self-starter, motivated, and enthusiastic about creating the best experience for members.
  • Well-organized, reliable, detail-oriented, and able to work without direct supervision in a team environment.
About Planet Fitness

Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. Our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone.

We are committed to creating a safe and supportive environment for our members and employees. If you are passionate about fitness, customer service, and teamwork, we encourage you to apply for this exciting opportunity.

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