Service Manager

2 days ago


Panama City, Florida, United States TWC Services, Inc. Full time
Job Title: Service Manager

TWC Services, Inc. is a leading provider of commercial refrigeration, air conditioning, and commercial cooking equipment services. We are seeking an experienced Service Manager to join our team.

Job Summary:

The Service Manager will be responsible for supervising a team of service technicians, providing support to the branch manager and sales department, and ensuring that all work is completed within budget. The ideal candidate will have extensive experience in the trade, excellent customer service skills, and the ability to diagnose and repair commercial cooking equipment.

Responsibilities:
  • Supervise a team of service technicians
  • Provide support to the branch manager and sales department
  • Ensure that all work is completed within budget
  • Diagnose and repair commercial cooking equipment
  • Answer and enter service calls into the dispatch board
  • Gather data to quote repairs and projects to customers
Requirements:
  • 7+ years' experience with commercial HVAC, refrigeration, and ice machines
  • 3+ years supervising technicians
  • Maintain strong customer service and thorough communication with customers
  • EPA certified
  • A team player with quality craftsmanship and a good attitude
  • Good driving record with a clear background check and drug screen
  • Be available for on-call duty
  • Attend monthly safety training and adhere to all safety policies and procedures
We Offer:
  • Paid holidays
  • Health, dental, and vision insurance
  • Growth potential with a stable company
  • Paid vacation
  • Health club reimbursement
  • Wellness plan with lifestyle spending account
  • 401k with company match and profit-sharing
  • Continuing education and advancement opportunities
  • Tuition reimbursement
  • Term, AD&D, and Dependent Life insurances
  • Prepaid Legal

TWC Services, Inc. is an EOE, including disability/vets. We participate in E-Verify.


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