Student Support Specialist

1 week ago


Cedar Rapids, Iowa, United States InsideHigherEd Full time
Job Summary

We are seeking a highly motivated and detail-oriented Student Support Specialist to join our team at InsideHigherEd. The successful candidate will provide exceptional support to students, parents, and college personnel, ensuring a seamless and efficient experience.

Key Responsibilities
  • Answer questions via phone regarding financial aid, admissions, registration, and billing
  • Perform limited duties to assist students with financial aid and registration
  • Receive and process Financial Aid and Enrollment documentation
  • Perform other related work duties as assigned
Requirements
  • High School Diploma
  • Preference given to those with call center experience
  • Must type 50 WPM
Working Conditions

The position involves working in an office setting with occasional standing, pushing, pulling, and grasping. Frequent reaching and viewing a computer and other types of close visual work. Constant sitting, walking, repetitive motion, talking, and hearing.

About Us

InsideHigherEd is a leading provider of higher education news, jobs, and resources. We are committed to fostering a diverse and inclusive workforce and values unique perspectives throughout our campus community.



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