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Bilingual Medical Assistant

2 months ago

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Position Overview

Are you dedicated to enhancing the health and well-being of our patients and communities through exceptional, family-centered healthcare services? If so, the Bilingual Medical Assistant - Float role at Windrose Health Network Inc. may be the ideal opportunity for you.

We are in search of a Bilingual Medical Assistant - Float who embodies the values of our organization, which include a family-oriented atmosphere, support, transparency, and a commitment to treating employees with the same care we provide to our patients. This position requires a compassionate advocate for patients who is solution-focused, honest, and enthusiastic about their work. At Windrose Health Network, you will gain valuable experience in a vibrant, supportive, and technology-driven environment while making a significant impact on the lives of others.

Role Summary:
  • The Bilingual Medical Assistant - Float will operate in a fast-paced family practice environment, assisting the physician in delivering care while demonstrating outstanding customer service skills. The ideal candidate should possess the ability to prioritize tasks, pay attention to detail, multitask effectively, and work independently with patients on a daily basis, all while fostering a collaborative team environment.
Key Responsibilities:
  • Identify and prioritize nursing assistance as required by the provider.
  • Support the physician and Nurse Practitioner in examination rooms.
  • Prepare patients for appointments, including measuring weight, vital signs, and gathering medical histories.
  • Complete electronic documentation accurately.
  • Provide patient instructions as directed by the physician or Nurse Practitioner.
  • Conduct in-house laboratory tests (e.g., hemoglobin, strep, flu, lead, immunizations).
  • Perform hearing and vision screenings.
  • Ensure all relevant reports, lab results, and information are organized and accessible in patients' medical records prior to their appointments.
  • Assist the physician with additional tasks as assigned.
  • Maintain cleanliness and organization in patient and waiting areas.
  • Communicate results or messages from providers to patients via phone.
  • Keep all logs and required checks up to date.
  • Pediatric experience is preferred.
Benefits Offered:
  • 401(k) with matching contributions
  • Accidental Death & Dismemberment Insurance
  • Dental and Vision Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Complimentary Parking
  • Health Insurance
  • Life Insurance
  • On-the-job Training
  • Paid Time Off
  • Paid Training Opportunities
  • Parental Leave
  • Retirement Plan
Qualifications:

Education:

  • Completion of an accredited Medical Assistant Program/Certification is required.

Skills and Experience:

  • 1-3 years of experience as a Pediatric Medical Assistant in a medical office is preferred.
  • Strong customer service abilities.
  • Effective communication skills, both verbal and written.
  • Bilingual proficiency in Spanish or Hakha/Burmese is essential.

Additional Information:

  • High school diploma or equivalent is preferred.
  • Experience with EMR systems: 1 year (preferred).
  • Experience with vital signs: 1 year (preferred).

Work Schedule:

  • Monday to Friday, with no weekend shifts.

Medical Specialties:

  • Internal Medicine
  • Pediatrics
  • Primary Care

Work Environment:

  • Clinic setting, in-person interactions, medical office.

Licenses/Certifications:

  • BLS Certification (preferred).
  • Certified Medical Assistant (preferred).

Equal Employment Opportunity Statement