Grocery Department Manager

3 days ago


Chesapeake, Virginia, United States Kroger Full time
Job Title: Grocery Leader

At Kroger, we're passionate about providing an exceptional customer experience. As a Grocery Leader, you'll play a vital role in creating a welcoming and inclusive environment that encourages our customers to return.

Key Responsibilities:
  • Customer Service: Promote trust and respect among associates, with a positive attitude, and create an environment that enables customers to feel welcome, important, and appreciated.
  • Product Knowledge: Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
  • Product Presentation: Offer product samples to help customers discover new items or products they inquire about, and inform customers of grocery specials.
  • Inventory Management: Label, stock, and inventory department merchandise, and report product ordering/shipping discrepancies to the department manager.
  • Food Safety: Adhere to all food safety regulations and guidelines, ensure proper temperatures in cases and coolers are maintained, and maintain temperature logs.
  • Safety and Security: Reinforce safety programs by complying with safety procedures, identify unsafe conditions, and notify store management.
  • Equipment Maintenance: Practice preventive maintenance by properly inspecting equipment and notify the appropriate department or store manager of any items in need of repair.
  • Accident Reporting: Notify management of customer or employee accidents, and report all safety risks or issues, and illegal activity, including robbery, theft, or fraud.
Qualifications:
  • Minimum Requirements: Must be 18 or older, able to handle stressful situations, effective communication skills, and knowledge of basic math (counting, addition, subtraction).
  • Desired Qualifications: Retail experience and a second language (speaking, reading, and/or writing).


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