Grocery Store Manager

4 days ago


Chesapeake, Virginia, United States Kroger Full time
Job Title: Grocery Leader

At Kroger, we're committed to providing an exceptional customer experience through outstanding service and a safe, clean environment. As a Grocery Leader, you'll play a key role in achieving this goal by assisting the department manager in reaching sales and profit goals, monitoring quality assurance standards, and demonstrating our core values of respect, honesty, integrity, diversity, inclusion, and safety.

Key Responsibilities:
  • Promote a Positive Work Environment: Foster a culture of trust and respect among associates, with a positive attitude.
  • Deliver Exceptional Customer Service: Create an environment that welcomes and appreciates customers, answering questions about products and making suggestions.
  • Product Knowledge and Sales: Gain and maintain knowledge of products, respond to customer inquiries, and offer product samples to help customers discover new items.
  • Inventory Management: Label, stock, and inventory department merchandise, and report product ordering/shipping discrepancies to the department manager.
  • Food Safety and Quality: Adhere to all food safety regulations and guidelines, ensure proper temperatures in cases and coolers, and maintain temperature logs.
  • Safety and Maintenance: Reinforce safety programs by complying with safety procedures, identify unsafe conditions, and notify store management. Perform preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
Qualifications:
  • Minimum Requirements: Must be 18 or older, able to handle stressful situations, and possess effective communication skills and basic math knowledge.
  • Desired Qualifications: Retail experience and a second language (speaking, reading, and/or writing) are highly desirable.


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