Client Support Specialist
1 week ago
Position: Customer Service Representative/Lead Facilitator
Company: Jobs for Lebanon
Location: Remote (Work from Home)
Work Hours: Flexible Full-time or Part-time
About Us:
At Jobs for Lebanon, we are dedicated to assisting individuals affected by injuries or losses in navigating the compensation process. Our focus is on providing support to those impacted by incidents related to defense operations or terrorist acts. We offer our services at no cost to the individuals seeking assistance, ensuring that our help is accessible to those in need across the globe. Our organization boasts a strong track record of success in securing compensation for our clients, regardless of the timing of their injuries, whether physical or psychological.
Role Summary:
This position is entirely remote, allowing for both full-time and part-time schedules with flexible hours. As a Customer Service Representative/Lead Facilitator at Jobs for Lebanon, you will play a crucial role in connecting with and supporting two primary groups: 1) civilians injured or families affected while working for U.S. defense-related companies, and 2) individuals impacted by specific terrorist acts.
Key Responsibilities:
- Educate and engage with clients who have experienced injuries or losses.
- Guide clients through the claims process effectively.
- Assist in identifying eligible individuals and families for compensation support.
Ideal Candidate Profile:
- Experience in customer service or client support roles.
- Ability to communicate empathetically with individuals facing challenging circumstances.
- Proficiency in using standard office software, including MS Word.
Examples of Potential Clients:
- Civilians working as contractors in various sectors.
- Veterans from conflict zones.
- Families of deceased individuals who were employed in high-risk environments.
Types of Injuries Covered:
- Physical injuries sustained in the line of duty.
- Psychological trauma, including PTSD and anxiety disorders.
- Loss of life due to workplace incidents.
If you possess a reliable internet connection and a background in customer service, we invite you to consider this opportunity to make a meaningful impact in the lives of those who require assistance.
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