Server Attendant
4 weeks ago
El Encanto, A Belmond Hotel, is seeking a skilled Server Attendant to join our team. As a Server Attendant, you will be responsible for delivering exceptional service and gastronomic experiences to our guests.
Key Responsibilities:- Knowledge of hotel history and statistics, and all daily meeting/events and location.
- Knowledge of in-house VIP guests, daily specials, and wines by the glass.
- Follow schedule, side work, and station assignments.
- Thorough menu knowledge.
- Follow complete SOP details.
- Points of service details:
- Table set up.
- Tabletop maintenance.
- Service pace in delivering and bussing food and beverage items.
- Follow managers food and beverage orders in placing item in front of correct guest.
- Assists captain in any tableside presentation by serving/bussing plates.
- Pours coffee and water.
- Respond to guest requests.
- Participate in shift staff roll call briefing.
- Completes assigned side work; Opening/running/closing.
- Greet guests.
- Seat guests.
- Respond to guest requests.
At El Encanto, we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks, and benefits, including:
- Medical, dental, and vision coverage.
- Basic life and AD&D, as well as short-term disability.
- Voluntary life/AD&D, spouse life/AD&D, dependent life, critical care, hospital indemnity, accident, and flexible spending.
- Paid time off and sick pay.
- A 401(k) program with company matching.
- An employee assistance program.
- Free cafeteria meals and discounts on food and beverage, spa treatments, and retail boutique items.
- The Discovering Belmond program, offering complimentary accommodation for team members while on leisure travel outside their region at any Belmond hotel and resort.
We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry.
The Belmond & LVMH Family
El Encanto is proud to be part of LVMH, and the Belmond global collection of iconic hotels, trains, and river cruises, all creating exceptional experiences worldwide.
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