System Administrator I

2 months ago

Santa Fe, United States State Employees Credit Union Full time

Position Title: System Administrator I

REPORTS TO: Chief Information Officer

SUPERVISES: N/A

JOB STATUS: Non-Exempt


JOB GRADE 10: $23.33 thru $29.17 Targeted Hourly Rate


*This position works on-site. Remote work is not available at this time.


JOB SUMMARY:


The System Administrator I installs and supports the company's servers, software, and networking. This includes but is not limited to installing new servers and software, basic troubleshooting of hardware and software, supporting employee needs, providing application support, and providing general assistance with Information Security and networking duties. This role serves a support role to more senior system administrators and management, generally responding to routine tasks, incidents as they arise in the workplace, and other basic operational needs in supporting the company's systems.


All employees of State Employees Credit Union are proactive, result driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.


Duties/Responsibilities:

  • Serve as the primary contact for staff support in the course of daily operations.
  • Anticipate, identify, troubleshoot, and resolve functionality issues on assigned servers. This is to include proactive administrative measures, such as the routine monitoring and analysis of system event logs.
  • Perform standard storage maintenance activities, such as disk defragmentation and authorized file purges, as required to maintain optimal performance of data storage subsystems for assigned servers.
  • Perform preventative hardware maintenance on assigned servers.
  • Routinely monitor and analyze system performance of assigned servers. Report to management any notable findings or other observations with system performance and/or staff feedback.
  • In coordination with information system security personnel and application administrators, manage file system permissions on assigned servers.
  • Routinely monitor usage activity and perform audits on assigned servers to identify any potential or actual unauthorized access.
  • Provide and run backup procedures to ensure the data integrity of assigned servers.
  • Coordinate with database and application administrators to identify applicable server system requirements and resolve any operational issues.
  • Review system configurations of assigned servers for security deficiencies and implement the maximum degree of server hardening without adversely affecting required system functionality. Implement consistent security configurations using active directory and group policy technologies.
  • Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with department management and database and application administrators.
  • Participate in and support risk analysis and incident response activities as they relate to assigned servers.
  • Install, configure, and test new servers as directed.
  • Maintain complete and accurate documentation on system configurations, system administrative procedures, and administrative procedure results of assigned servers.
  • In coordination with database and application administrators, test operating system patches and upgrades, and install approved patches and upgrades on a mutually agreed schedule.
  • Investigate new techniques, equipment, protocols, standards, and data processing methods that may be applicable to credit union operations. Evaluate technical requirements for desirable emerging products and upgrades to existing hardware/software. Make recommendations for system upgrades or procedural changes as appropriate.
  • Keep abreast of state-of-the-art hardware and software developments
  • Ensure that all applicable software licenses are maintained.
  • Contribute effectively to the accomplishment of team goals, objectives, and activities.
  • Understand compliance issues and attends training as they relate to System Administration including, but not limited to NCUA Rules and Regulations part 748, Bank Secrecy Act; Reg P; Patriot Act.
  • Perform other duties as assigned.

Required Skills/Abilities:

  • Experienced working in a Windows Server environment.
  • Demonstrated ability to learn new systems and software through a combination of self­study and on-the-job training.
  • Some experience working on projects of varying size and complexity.
  • Demonstrated ability to read and interpret technical documentation into actionable steps.
  • Strong analytical and organizational skills.
  • Excellent written and verbal communication skills.
  • Ability to work and collaborate in a small team setting.
  • Job Related Travel - As required.

Education/Experience:

  • Education or experience equivalent to a bachelor's degree in computer science or related field, in addition to 2 plus years' experience operating and supporting Windows Service systems. Financial software systems experience is preferred but not required.

General Requirements:

Must be capable to execute all terms and conditions set forth in the Employee Handbook, including but not limited to:

  • Work in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
  • Adhere to policy on Drug Free Workplace.
  • Comply with company policies and procedures and local, state and federal regulations.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Some standing, walking, kneeling, stooping, bending and lifting.
  • Must be able to lift up to 15 pounds at times.
  • Must be able to access and navigate each department at the organization's facilities.

State Employees Credit Union offers a highly competitive benefits package

Applications must be received by Human Resources

State Employees Credit Union of New Mexico is an Equal Opportunity Employer

Equal Opportunity Employer, including disabled and veterans.

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