Academic Support Specialist

3 days ago


Virginia Beach, Virginia, United States ECPI University Full time
Overview

ECPI University is seeking a dedicated and passionate professional to join our team as an Online Software Development Academic Support Specialist. This role is ideal for an entry-level IT professional who is eager to support students in the form of coaching, tutoring, and mentoring.

As a member of our team, you will have the opportunity to share your industry experience, provide practical hands-on instruction, and make a real difference in our students' lives. Our unique education model has been dedicated to helping students achieve their academic and career goals since 1966.

Qualifications
  • Bachelor's degree in CIS from a regionally accredited institution.
  • 1-2 years prior work experience within the past 5 years required.
  • Coursework in application, data, and infrastructure architecture disciplines preferred.
Required Skills
  • The highest levels of integrity at all times.
  • Ability to work in a 5-week accelerated course environment.
  • Ability to quickly build connections with students using strong interpersonal skills (including approachability and empathy).
  • Attentive listener, and able to see multiple perspectives.
  • Exemplary interpersonal skills, verbal and written communication skills.
  • Experience supporting distance learning students in higher education or other settings.
  • Experience in a student-centric and hands-on learning environment.
  • Ability to prioritize multiple, competing tasks and meet deadlines in a fast-paced environment.
  • Demonstrated knowledge and understanding of both current practices and emerging trends in distance learning and related technologies.
  • Orientation toward results.
Benefits of Employment

ECPI University provides comprehensive benefits on the first of the month after thirty (30) days of employment, some of which are highlighted below:

  • Competitive compensation.
  • Retirement plan.
  • Health Advocate.
  • Some industry certifications.
  • Employee Assistance Program (EAP).
  • Employee Discounts (i.e., Tickets at Work, Verizon Wireless, MetLife Pet Insurance).
  • iPad/Computer Purchase Program.
  • Employee Referral Program.

ECPI University is proud to be an Equal Opportunity Employer.



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